SEIU BENEFIT FUNDS JOB SPEC

Job Title: Benefits Administrative Clerk (Term Position)                              Grade: TS-4

Purpose:
This position is responsible for providing administrative support to all departments of the
SEIU Benefit Fund Office and back up to the Call Center Representatives. The Benefit
Fund Office administers multiple benefit funds in a fast-paced environment.

Primary Responsibilities: (Any one position may not include all of the specific duties
and responsibilities listed. Examples provide a general summary of the work required
and should not be treated as a total and complete list of expected duties to be
performed by employees in the classification.)
• Receives and inventories and/or distributes incoming mail for Benefit Fund
Office. Process outgoing mail for Benefit Fund Office.
• Performs clerical functions for the Benefits Processing Department.
• Processes pension benefit verifications, pension benefit estimate requests, and
pension benefit eligibility requests.
• Performs clerical functions for the Contributions Compliance Department.
• Performs clerical functions for the Call Center.
• Serves as backup to the Call Center Representatives.
• Provides written and verbal translation services (Spanish) as assigned.
• Assists Executive Director, Deputy Director, and Benefits Administrative Manager
with special projects as assigned.
• Performs other duties as required to support the mission of the department and
the SEIU Benefit Fund Office.

Direction and Decision Making:
This position reports to Human Resources/Operations Manager.

Education and Experience:
Associates degree from an accredited college or university with coursework in business
administration or other related coursework and one (1) year of experience in an
administrative environment.

Equivalency:
High school diploma or GED and three (3) years of work experience in an administrative
environment. Or, a combination of education and experience that would provide for the following
knowledge, skills, and abilities:
• Ability to communicate effectively, both orally and in writing in bi-lingual environment.
• Ability to think critically and produce sound, logical conclusions.
• Ability to perform data entry functions.
• Ability to work efficiently and effectively in demanding environment.
• Ability to handle sensitive situations in calm respectful manner
• Ability to multitask using oral, visual and tactile senses

• Ability to handle multiple projects, meet established deadlines and adapt to an ever-
changing environment for the purpose of accomplishing results.

• Ability to organize work/tasks to provide for systematic and efficient processes.
• Ability to produce work accurately and thoroughly.
• Ability to maintain flexible attitude and approach toward assignments while actively
participating and supporting a team environment.
• Proficient in the use of personal computers using accounting, database, and
spreadsheet software or other SEIU Benefit Fund Office software, including
Microsoft Office Suite, in the performance of record keeping.

Probationary Period:
Sixteen (16) calendar weeks

Required Tests:
Excel (Basic); Word (Intermediate)

Physical Requirements:
Work is generally performed in an office setting. Overtime required as necessary.

Term of the Position:
Up to one (1) Year