Waldorf Astoria is looking for a Bell/Door/Valet Attendant to join the Guest Services Team at this gorgeous Atlanta property!
\nLocated in one of Atlanta's most prestigious neighborhoods, this 42-story tower has over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.
\n· Classification: Full-Time
\n· Shift: Various - must have availability to work weekdays, weekends, and holidays.
\n\nWant to learn more? Hotel Website, Facebook, Instagram
\n\nWhat will I be doing?
\nAs a Bell/Door/Valet Attendant, you would be responsible for greeting guests, transporting vehicles, transferring and storing guest luggage, and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
\n\nGreet and escort arriving and departing guests to and from their accommodations\nRetrieve and transport guest luggage\nInspect guest rooms and acquaint guests with these rooms and their features\nRespond to guest inquiries and requests in a timely, friendly and efficient manner\nOrganize and store luggage, as needed, according to guidelines\nEnsure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments\nEnsure messages and faxes are regularly delivered throughout the day\nAssist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed\nDrives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed\nAssist in the maintenance, appearance and functionality of equipment\nWhat are we looking for?
\nSince being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\nIn addition, we look for the demonstration of the following key attributes:
\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n\nWhat will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
\n\nThe Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family\nMental Health Resources\nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n*Available benefits may vary depending upon property-specific terms and conditions of employment.
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