At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Summary<br>Responsible for ensuring the safety and well-being of patients, staff, and visitors within the hospital's behavioral health settings. This role involves developing, implementing, and monitoring safety protocols and procedures specific to behavioral health environments, conducting risk assessments, and providing training and support to staff members. This role works closely with clinical teams, security personnel, and other departments to create a safe and therapeutic environment.<br><br>Does this position require Patient Care?<br>Yes<br><br>Essential Functions<br>-Develop, review, and update safety policies and procedures specific to behavioral health settings. <br>
-Ensure protocols comply with regulatory standards and best practices for patient and staff safety. <br>
-Conduct regular risk assessments to identify potential safety hazards and implement mitigation strategies. <br>
-Monitor incidents and near-misses, analyze trends, and recommend corrective actions. <br>
-Provide safety training and education to staff on behavioral health safety practices, including crisis intervention and de-escalation techniques. <br>
-Respond to and manage behavioral health-related incidents and emergencies, including patient aggression or self-harm. <br>
-Provide support to patients and staff during and after safety incidents, ensuring emotional and psychological well-being. <br>
Qualifications
Education Associate's Degree Mental Health & Behavioral Medicine required or Associate's Degree Related Field of Study required or Bachelor's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials First Aid Certification - Data Conversion - Various Issuers required Experience Experience in a behavioral health setting, with a focus on safety or risk management 2-3 years preferred Knowledge, Skills and Abilities - Knowledge of behavioral health safety practices and protocols. - Strong communication and interpersonal skills. - Ability to handle challenging situations calmly and effectively. - Proficiency in incident reporting and safety documentation.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) Carrying Frequently (34-66%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
3 Dove Ave
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Night (United States of America)
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.