Behavioral Health Professional

Job Description

We are seeking a dedicated Behavioral Health Professional 2 to provide clinical information and education through inbound and outbound calls, triaging behavioral health crisis calls. This role involves using established protocols and independent professional judgment to document assessments, plans, interventions, and results. You will collaborate with internal and external agency personnel to meet callers' needs, promote recovery concepts, and inspire hope.

ResponsibilitiesAnswer incoming telephone calls and triage behavioral health needs.Document calls and actions using standard computer software applications.Provide resources and education to non-licensed behavioral health staff.Schedule and make follow-up calls to facilitate care.Promote recovery concepts and inspire hope.Work with internal and external agency personnel to meet callers' needs.Provide professional assessments and interventions within the scope of relevant licensure.Provide information and behavioral health education to callers.Essential SkillsBachelor’s degree or equivalent experience; Master's degree preferred.2-4 years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.Strong computer skills, including experience with Microsoft Office and data entry systems.Strong abilities in data entry, typing, call documentation, and customer service skills including active listening.Experience in telephonic counseling and/or managed care setting preferred.Additional Skills & QualificationsMust have one of the following licenses or certifications: Licensed Professional Counselor, Licensed Clinical Social Worker, Licensed Marriage and Family Therapist, Licensed Psychologist, Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor, Licensed Associate Substance Abuse Counselor, Licensed Masters Social Worker, Registered Nurse.Work Environment

This position is 100% remote, with working hours from Monday to Wednesday and then Saturday 10:00 AM to 8:00 PM Arizona Time. The first three days involve meeting the Clinical Manager and assigned supervisor, setting up applications on the computer, and completing online training. The first week includes Zoom training sessions, followed by 2-3 weeks with a current crisis professional.

Pay and Benefits

The pay range for this position is $27.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Feb 20, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.