A Barista is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

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What will I be doing?

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As a Barista, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:

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\n\nWelcome guests and determine their coffee preferences\nPromote coffee consumption by educating customers\nExplain and present the coffee menu, answering any questions\nPrepare and serve coffee drinks (e.g., espresso, cappuccino) following recipes and techniques\nMaintain inventory by replenishing coffee beans, brewing equipment, and supplies\nManage bar shifts efficiently, ensuring compliance with standards and regulations\nContinuously gain knowledge in all areas of bar supervision\nEnsure timely service by delivering food and drinks to tables as requested\nImprove processes and enhance the appearance of the coffee bar\nMaintain equipment functionality through instructions, troubleshooting, and maintenance\nEnsure a safe and sanitary work environment, following hygiene and safety regulations\nShow full awareness of food and drink menus and be ready to recommend items\nComply with company health and safety regulations and fire procedures\nMaximize revenue through upselling, exceptional customer service, and training\nDemonstrate perfect knowledge of beverages and ensure staff are trained in preparation and presentation\nGenerate new revenue by attracting customers and offering new services/products\nStay updated on coffee industry trends and knowledge\nTake ownership of tasks and seek opportunities to improve\n

What are we looking for?

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A Barista serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nA warm personality, attentive and smartly presentable\nAbility to listen and respond to demanding Guest needs\nExcellent leadership, interpersonal and communication skills\nAccountable and resilient\nCommitted to delivering high levels of customer service\nAbility to work under pressure\n\n

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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in similar role\nPassion for delivering exceptional levels of guest service\n\n

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What will it be like to work for Hilton?

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The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

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We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

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We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.