•      Handling customer interactions at various levels of customer touch points.

•      Consistently follows the set Standard Operating Procedures (S.O.Ps) during production.

•      Advices the Barista in charge on stock levels.

•      Maintains a clean, tidy and working counter at all times.

•      Assists the barista in charge in running the barista counter.

•      Doing the daily stock take of counter products at the end of the shift.

•      Collaborate with other team members to ensure a positive customer experience.

•       Ensuring sufficient supply of products for sale in the counter by doing sufficient back up.

•      Ensuring all take-away and eat in orders are dispensed promptly according to the order docket

•      Carry out any other task as may be instructed by superiors.

•      Arranging the pastry case and ensuring that it is always clean.