Position Description

The Bariatric Patient Advocate will provide direct patient support and service as the practice liaison for patients receiving both general and bariatric surgery services. This individual will assist patients with financial/insurance counseling, as well as track their progress regarding surgery orientation and scheduling. The individual will also assist with bariatric seminar planning, scheduling, presenting, and referral tracking throughout the program. The individual will need to follow up with referring physicians, providing updates on the patients referred to the program.

Position Requirements

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED

BA/BS preferred; or minimum five years’ experience in Bariatric patient management

KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION PREFERRED

Strong customer service delivery skills Self-motivated, independent work skills Working knowledge of government and managed care benefit structures Working knowledge of Bariatric service line and strong foundation in patient support programs Professional written and verbal communication skills Detailed and results oriented individual Strong interpersonal skills

Service Area Overview