WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.  

\n

The Hilton London Tower Bridge is a fully refurbished contemporary 248 room hotel.  Its location makes it a well-known and ideal accommodation for business travellers and families. The hotel boasts 2 floors of modern meetings and events spaces. Its main restaurant, offers a mixture of modern British and International cuisine. In addition, the Two Ruba bar provides a wide range of sophisticated and expertly crafted cocktails and drinks for the guests. This endeavour for a perfect service makes employment in the hotel an outstanding career opportunity for every hospitality professional who wants to learn new tricks or extend existing skills. Since the hotel sits just right next to the London Bridge station, which connects to the London Underground network via Northern and Jubilee Line, and London bus network via several bus routes, it can be reached easily from almost every direction and distance.

\n

\n

A WORLD OF REWARDS

\n\nHourly Rate of £12.50 plus service charge and tips\nSmart uniform provided and laundered\nFree and healthy meals when on duty\nGrow your Career ! \nPersonal Development programmes designed to support you at every step of your career \nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nGuest Experience Day: 1 night stay with dinner and breakfast after successfully passing probation\nModern and inclusive Team Member’s areas\n\n

 

\n

 A Bar Waiter/Waitress is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations.

\n

 

\n

What will I be doing?

\n\nManage an efficiently operated bar shift that is in accordance with the agreed standards and regulations\nUse every possible opportunity to gain knowledge in all areas of bar supervision\nEnsure all tables receive their drinks and food as requested\nMaintain the cleanliness of all equipment used during shifts\nMaintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all times\nShow complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents\nComply with Company Health and Safety, and Fire Regulations and procedures\nAdhere to the Company disciplinary policy when necessary\nMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques\nDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of it\nMeet or exceed the monthly drink profit margin target\n\n

 

\n

What are we looking for?

\n\nCustomer Service experience in supervisory or above capacity\nA warm personality, attentive and smartly presentable\nAbility to listen and respond to demanding Guest needs\nExcellent leadership, interpersonal and communication skills\nAccountable and resilient\nCommitted to delivering high levels of customer service\nAbility to work under pressure\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nPrevious experience in similar role\nPassion for delivering exceptional levels of guest service\n\n

 

\n

 

\n

EVERY JOB MAKES THE STAY.

\n

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

\n

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

\n