Company Description
At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.
Job Description
You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.
As a Banquet Commis, you will be at the forefront of our guests’ culinary experience. Our Chefs are passionate about developing innovative, focused, and thoughtful individuals that will use a guest-focused approach in all applications of their job functions, from planning service during pre-shift meetings and accommodating spur-of-the-moment requests, to all steps of food production and maintaining the organization and cleanliness of work areas. Together, we shape an environment that cultivates talent and growth. Our culture distinguishes the quality of our services and offerings in the world’s ever changing hospitality landscape. We are part of an evolution where every detail matters, especially in our interactions. We pledge to be an inspiration to others, in our drive to being the best versions of ourselves in everything we do. Your dynamic attention to detail, focus, and enthusiasm will make our guests feel unique and valued.
What you will be doing:
You consistently offer professional, friendly and engaging serviceYou prepare quality food for our guess and high profile events we haveYou actively share ideas, opinions and suggestions to improve the environment and menusYou ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standardsYou communicate effectively with the rest of the team and thrive for guest feedbackYou provide training and development for culinary team membersYou maintain and strictly abide by state, hotel and departmental requirements for safety, sanitation and health regulationsYou maintain and strictly abide by cleanliness standards set forth by the Culinary Training Manual and CultureYou maintain and strictly abide by personal hygiene, appearance, and professionalism standards set forth by the Culinary Training Manual and CultureYou maintain complete knowledge of correct maintenance, cleanliness and use of equipment, and use equipment and tools only as intended: properly and safelyYou report safety hazards and equipment malfunctions to supervisorsYou maintain knowledge of and comply with Food and Beverage quality standards set forth by the Culinary Training Manual, Forbes and LQA standards.You maintain knowledge of and comply with all departmental/hotel policies and proceduresYou arrive in the kitchen at the start of shift prepared for work: clocked in on time, well-groomed, in uniform, and with a tool kitYou meet with Chefs team at daily line up to review assignments, anticipated business levels, changes and other information pertinent to the job performanceYou complete opening duties as specified in opening duty checklist provided for respective kitchen/stationYou prepare all food items following recipes and yield guides, according to department standards or otherwise specified by a ChefYou execute service in an efficient and accurate manner and with a sense of urgencyYou communicate any assistance needed at any time to the Chefs Team to ensure optimum service to the guestsYou maintain proper storage procedures as specified by Health Department and Hotel requirementsYou minimize waste and maintain controls as directed by departmental standardsYou assist Stewards in order to make cleanup a more efficient processYou maintain order and cleanliness of work areas: sweep, mop, and scrub periodically with the stewarding team, clean spills immediately, and ensure kitchens are always inspection-readyYou complete closing duties as specified in closing duties checklist provided for respective kitchen/stationYou review prep lists, items to be ordered, station cleanliness (including refrigeration/dry storage) or any other duties outlined by the closing checklist with a Chef before leaving for the dayYou carry out all duties while prioritizing guests at all timesOther duties as assignedWhat is in it for you:
Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHHourly Rate: $33.00 (Break-In Rate applicable for New Hires as per CBA)Schedule based on Seniority and Business NeedsQualifications
Your experience and skills include:
High school diploma or equivalent training certificationFood handling/sanitation certificationAbility to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a teamPrevious cook experience required Knowledge in garde manger and savory kitchen prep Ability to work in big quantities and batches Ability to perform job specifications with attention to detail, speed, and accuracyAbility to prioritize, organize, and follow throughAbility to operate, clean and maintain all equipmentAbility to comprehend and follow recipesAbility to expand and condense recipesAbility to perform job functions with minimal supervisionAbility to work cohesively with co-workers as part of a teamAbility to use all senses to ensure quality standards are metKnowledge requirements as outlined in the Culinary Training ManualBasic knife skillsCleanliness and Sanitation practicesAdditional Information
Your team and working environment:
What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D
Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.