Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description Welcome to Hotel Valley Ho, nestled in the vibrant city of Scottsdale, Arizona, and proudly part of the Pyramid Global Hospitality portfolio. Boasting 241 stylish guest rooms and 13,000 sq ft of versatile meeting space across 11 rooms, Hotel Valley Ho is more than just a place to stay—it's a dynamic environment that seamlessly blends comfort with career opportunities. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities are at the forefront. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at Hotel Valley Ho, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands Scottsdale's unique energy while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development! Overview JOB SUMMARY This position contributes to Hotel Valley Ho’s success by providing guests with high quality. Must supervise the shift activities of manually set up, break down and service all meeting rooms. JOB FUNCTIONS Communicate with Banquet Director as needed for pre, during and post shift duties and changes to be aware of the work required. Direct staff of daily duties and check quality of work throughout the shift. Walk banquet areas and public areas throughout the shift for cleanliness, refreshes and clearing of sets that are no longer needed. Act as first responder for requests on the radio. Join in Daily BEO Meeting as required. Set up all meeting rooms to the specifications of the Banquet Event Orders or updates from the client/CCS manager. This includes physical ability in the transport of awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. Supply and replenish meeting rooms as directed by Banquet Event Orders and requests. Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. Perform any general cleaning tasks using standard hotel cleaning products as assigned by the supervisor to adhere to health standards. Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. Perform any other duties as assigned by the Set Supervisor / Banquet Manager. Qualifications JOB REQUIREMENTS____ The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Must be extremely organized; able to expedite multiple orders completely and correctly and detailed orientated. Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). Good communication essential. Handle and relay guest challenges and comments to supervisor. Must be motivated and a self-starter. Take the initiative to identify and undertake projects during slow periods. Ability to lift and move multiple tables and chairs and podiums weighing up to 75 lbs. though a crowded room This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down. Ability to remain on feet for the entire shift. Pleasant personality to effectively deal with guests; questions and service, and to contribute to the overall atmosphere of teamwork with fellow employees. Strong attention to detail a must. Ability to listen effectively, to speak and write English clearly. Has a sincere desire to provide the utmost in guest service. Must adhere to practices of occupational safety and health including wearing personal protective equipment when required.