Lancaster, Pennsylvania, USA
11 days ago
Banquet Server
Looking for Part Time Work with flexibility to add some extra income during these high inflation times?

Miller Brother Staffing in Lancaster is seeking Banquet Servers for events at a large hotel chain in Lancaster City.

Pay Rate – $15/hour
Shift/Hours -- Events will take place mostly in the evenings and weekends.  Once signed up, you will have the flexibility to work when available and have a choice of which events to work! 

3 most important things: Seeking candidates that can provide exceptional customer service Any experience in hospitality or restaurant industry preferred but not required Ability to follow instructions
Job Description/Duties Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.  Maintain high standards of personal appearance and grooming, which include wearing the proper uniform  Comply at all times with Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently. Know how to read the Banquet Event Order and be familiar with the menu of the assigned function. Serve guests according to the hotel's standards in a friendly, courteous, and professional manner. Respond to guest problems, complaints and accidents; Refer to management, if necessary. Be informed of all current hotel policies. Be familiar with fire exits, fire extinguisher locations and safety rules. Maintain the banquet store room in a neat and organized manner, stocked with any and all appropriate supplies necessary for food service functions. Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly. Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and all of their fellow employees. Be familiar with the organization of the hotel and know the function of each department. Handle items for “Lost and Found” according to the standards. Perform other tasks/jobs as assigned by supervisor or manager.
Requirements: Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective at listening to, understanding and clarifying the concerns and issues raised by co-workers and guests. Must maintain composure and objectivity under pressure.
Physical Demands: Ability to lift up to 25 pounds, walk, bend, twist, kneel, and stand for duration of shift

Uniforms:  Hotel will provide shirt.  Will be required to wear black pants and shoes for events.  
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