Job Description

The role is required to manage the Bancassurance value chain with regards sales, underwriting, processing, collection of premiums and management information

The role will also act as a point of contact between the insurer operations and the banks operations and also between the banks front office, banks back office and the insurer

The role requires a combination of customer value management, administration and process management and improvement

The role ultimately assists with delivery of the Bancassurance strategyDevelop processes and procedures for underwriting of stand-alone insurance productsManage external stakeholders including brokers and insurers to drive efficiency and cost effectivenessManage the sales process through monitoring and controlProvide administrative support to front office sales staffManage customer policy processing, queries and complaintsDevelop and manage customer databases as and when required and provide management informationEnsure collection of premiums, processing of commission, invoicing of the insurer and payment of premiumsEnsure accurate application of premium and commission ratesDevelop sales skills and knowledge for the front-line staff by conducting and coordinating trainingCoordinate service delivery and as when requiredJob Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

12/03/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.