GENERAL DESCRIPTION / PRIMARY PURPOSE:

Monitor the handling and ripening banana processes, conducting quality inspections, reviewing ripening cycles, actual ripening and post ripening handling, in order to comply with customers’ expectations.

 

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION:

·         Conduct daily required quality inspections related to the ripening process, such as assessing ventilation, humidity, temperature, etc., and communicate reports daily, to ensure the compliance with customer ripening requirements and expectations.

·         Conduct daily required inbound inspections to ensure Dole fruit meets specific customer criteria, advise disposition of fruit accordingly prior to ripening process.

·         Coordinate labor regarding conditioning inbound fruit and loading ripening rooms, according to the established procedures, to maintain an adequate inventory and comply with ripening schedules.

 

·         Perform two daily inspections for ripened fruit, document ripening progress, and use judgment towards accurate ripening room adjustments based on inspections.

·         Perform daily inspections for outbound fruit to meet customer specifications and communicate daily to internal business units.

·         Coordinate labor for outbound fruit, ensure that fruit is outturned in a timely manner for order assembly.

·         Responsible for the quality of the ripening in accordance with customer requirements for color and temperature. Has some sales and customer support functions.

·         Coordinate with Quality Assurance, Sales, Product Management and Port Operations to facilitate customers’ requirements and to prevent customer quality issues.

·         Generate and maintain all Bill of Lading and Invoice documentations related to each customers’ programs.

·         Perform daily inventory management and reconcile as needed.

·         Communicate with forward warehouse regarding delivery and inventory management.

·         Maintain a documented sanitation and preventative maintenance program, to ensure ripening rooms are running efficiently and complying with the established quality standards.

·         Conduct weekly retail survey calls or visits, maintain a documented file.

 

8. EXTERNAL RELATIONS

8.1 WITH WHOM:

8.2 WHAT FOR:

Customer’s QA team

Coordinate activities related to the evaluation and supervision of the quality.

Warehousing personnel

Coordinate inbound and outbound fruit movement and procedures.

3rd Party Partners

Ensure customer service, inventory control, and quality.

Retail customers

Meet their requirements to ensure an accurate ripening process.