**Description** Responsibilities + Providing overarching supervision of kitchen, utility, and distribution operations. + Collaborating closely with the Leadership Team to devise and implement strategic initiatives. + Effectively managing employee schedules and leading recruitment efforts in partnership with HR. + Meticulously handling payroll reconciliation and maintaining meticulous records for financial reporting. + Nurturing a culture of excellence by coaching and training supervisors to uphold exceptional performance and service standards. + Establishing transparent communication channels with staff to foster collaboration and accountability. + Proactively procuring ingredients and optimizing inventory levels to meet production and corporate demands. + Strategically monitoring food costs and implementing cost-saving strategies through strategic purchasing. + Remaining abreast of industry trends and advancements to ensure our competitive edge. + Crafting and executing work plans for holidays and special events, ensuring flawless execution. + Collaborating closely with the executive team on procedural enhancements and new product launches. + Overseeing delivery processes to ensure punctual and accurate order fulfillment. + Implementing and managing maintenance programs for kitchen equipment and vehicles. + Spearheading waste and recycling programs to champion our sustainability initiatives. + Serving as the primary liaison for airport operations and city renewals. + Proactively addressing customer needs and concerns in collaboration with the call center. + Guiding and coaching staff to maintain product quality, delivery timeliness, and overall customer satisfaction. + Managing purchasing responsibilities for all back-of-house equipment as needed. Requirements + Impeccable attention to detail and unparalleled organizational skills. + Strong communication abilities to effectively engage with internal and external stakeholders. + The agility to multitask and prioritize tasks in a fast-paced environment. + A commitment to upholding confidentiality to safeguard company interests. + Proven problem-solving skills and a drive to lead change initiatives. + Established connections within the baking industry. + Prior experience in a wholesale production bakery, coupled with hands-on baking expertise. + Unwavering honesty, integrity, and a deep sense of pride in fulfilling responsibilities. + The capacity to articulate opinions grounded in factual analysis. + Respectful demeanor and exceptional interpersonal skills.