The Key Accounts Specialist is the point of contact for the customer and handles the distribution of the brand/products or set of
brands/products within assigned outlets. The sales representative is responsible for building and maintaining strong professional
relationships with clients, ensuring visibility, achievement of sales targets and delivery of high quality customer service to the existing and
potential clients. He/ she is also responsible for collection of receivables and is the key source of information for movement of goods/brand
and as one of the responsibilities is to bring back market feedback. In their endeavor to excellence, the fundamental values all our
employees must possess are Commitment, Integrity, Agility, Empathy and Flexibility
Main Responsibilities
• To ensure sales budgets are achieved for fuels, and give input during budgeting process
• To nurture, maintain and manage good customer business relationships in the mining channel of trade
• To effectively manage pricing, rebates and discount levels and ensure all costing associated with customers is accounted for
• To ensure that under recoveries (e.g. transport, product returns, maintenance costs, etc.) are collected
• To control the level of gross margin after variable expense (GMVE) per customer
• To manage customer credit (resolve errors, perform reconciliation), and ensure customer service delivery
• To conduct variance analysis / business reviews per customer, compare to budget and take corrective action where appropriate
• To ensure proper stock management and sales forecasting
• To monitor and control suppliers to ensure that costs are managed
• To compile monthly business review and KPI’s, including asset management
• To effectively control contracts and administration to ensure contractual rights and obligations are honored
Asset & Stock Management
• Manage the Area’s operating expenditure and working capital through regular budget monitoring to ensure a reduction in costs to improve the profitability of the Company.
• To ensure that all regulatory and TMSA requirements in respect of handling, storing and distributing our products are
adhered to strictly and submissions are maintained.
Mining Strategy
• To identify and collaborate on leads for Mining business opportunities with the Business Development Manager
• To implement and execute promotions and marketing strategies / activities as directed to ensure marketing objectives are
reached
• To collect and report market intelligence, competitor activities, pricing strategies etc.
• To investigate and initiate / propose opportunities for investments in the sales area
• To assist in controlling capital expenditure, commitments and liquidations in the sales area
• Participate in developing sales and marketing strategies
HSSE:
To effectively manage and minimize HSE risk within area of responsibility by ensuring:
Compliance with all HSE Policies, rules, guideline and legal requirements Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction Strategies That HSE competency requirements are identified & enforced within area of responsibility
People
• To assist in developing, coaching and mentoring trainees / new sales staff to promote a positive working environment which will
attract and retain skilled staff and increase productivity
Context & Environment Tough and very competitive marketing environment. Attention in achieving an effective balance between marketing benefits and profitability for both Mining Customers and TMSA to ensure long-term sustainable and profitable business in these dynamic markets where customers have freedom of choice.The Company has a flexi time policy in terms of which working hours are between 07h30 and 18h00. Hours between 9h30 and 16h00 are regarded as core business hours.