This position will be responsible for the administrative management, staff development and technical claim results for Chubb’s Direct Handle Complex Commercial Claims Team. The individual will be responsible for delivering excellent financial and service results as well as a high-quality product involving commercial bodily injury and property damage claims. The position will also be responsible for developing staff, succession planning and executing strategies to achieve goals and objectives. The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).

This is not a remote opportunity.

Responsibilities:

Train, develop and manage a team of claim professionals that handle high severity and complex coverage issues and developing and executing on individual professional development plans for each team member Recognize significant potential exposures in claims and prepare appropriate alerts to senior managers and our internal business partners. Appropriately manage severity exposures in a timely manner, including but not limited to early identification and reporting of a severity exposure, and the development and execution of investigation, evaluation, and resolution strategies. Train and develop the team to appropriately identify, analyze and address coverage issues in a timely and professional manner, and communicate coverage positions to our internal and external business partners as warranted. Directs and closely monitors cases with financial impact through trial/resolution. Authorize reserve and settlement authority in a timely manner or make recommendations to management as warranted. Conduct monthly audits against Best Practices standards. Provide exceptional service to our internal and external business partners. Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including licensing. Ten or more years’ experience as a Casualty Claims professional with a high degree of specialized and technical competence with emphasis on hands-on file and litigation management.Strong experience with high dollar primary and excess bodily injury, property damage, advertising injury and personal injury claims.Exceptional organization and time-management skills.Strong background and demonstrated ability in dealing with significant coverage matters.An understanding of the tenants of insurance and legal principles.Working knowledge of industry best practices and procedures.An ability to work independently and assimilate learning materials on many different subjects from various sources. Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.Ability to make prompt, intelligent decisions based upon detailed analysis of complex issues.Demonstrated strong relational skills particularly in adverse or high-pressure situations.

The pay range for the role is $117,000 to $198,900. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.