Pretoria
AV Field Service Technician
18000
Our client in the Telecommunications industry is looking for an AV Field Service Technician is responsible to attend to all calls logged by clients, by providing remote/telephonic support. The AV Field Service Technician must also conduct site visits and resolve any issues that arise as part of the client’s Service Level Agreement.
Key responsibilities
· Responding to calls logged by clients
· Providing remote/telephonic support
· Scheduling site visits within a client’s Service Level Agreement Mean-Time-To-Respond time
· Resolving an issue within a client’s Service Level Agreement Mean-Time-To-Repair time
· Understanding each client’s Service Level Agreement contract and adhering to the required service
· Scheduling and completing preventative maintenance. This includes compiling full maintenance reports after work is completed
· Advanced fault-finding
· Comprehensive knowledge of wiring, cable termination and best practice standards
· Video Conferencing and Audio-Visual Equipment Configuration
· Preparing properly before attending to a site
· Liaising with suppliers and senior staff to resolve issues
· Doing installations when no Field Service work is required
· Being available to work overtime when required
· Being available to travel for work when required
· Being on stand-by when required
· Completing training when not attending to a client
Requirements
· Senior Certificate Essential
· A minimum of 2-4 years audio visual experience
· Strong knowledge of Audio-Visual systems
· AMX, Crestron and Clear One qualification a strong advantage
· Must have valid Driver’s license
Send your CV and latest pay slip to temp@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za
#ATripleA #recruitment #vacancy #av #field #service #technician
Posted 2023-10-29
Please provide ALL the information requested below, to submit your CV:
Your first name:Your surname:
Your email address
Attach the files below
Files must be:
Smaller than 3 megabytes each Either MS Word, PDF, Jpeg images or text (txt) files Attach your CV:Attach a copy of your ID:
Attach a recent payslip:
I agree that AtripleA Recruitment & Temps may collect my personal information as submitted, and make use of this information as set out in the Privacy Policy