Champions Do More
At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs they have completed are safe and that the vehicle will operate as the manufacturer had intended.
ATE was founded in 2019 to provide technological and electrical repair expertise in the collision industry that struggles to stay current with the rapidly changing technology in vehicles. We employ technicians across the country. Our growth will continue as we add team members that strive to be the best, commit to taking care of our customers, and continue to train so that they can accomplish team goals and obtain career advancement opportunities.
Responsibilities
Monitor Teams Channels and/or ticketing queue for incoming assistance requests
Diagnose and provide technical solutions to technicians via telephone and supported equipment related to: calibrations, programming, diagnostics, troubleshooting OE Software, and any other ATE services
Assist Automotive Field Technicians with Service Information documents for repairs
Assist in ordering, organizing, and managing technician tooling, including installing OEM software, troubleshooting issues, and managing how others access the tools
Other duties as requested
Qualifications
High School diploma or GED
5+ years of automotive background servicing and diagnosing automotive systems
2+ years working as an ADAS Calibration Technician, with advanced knowledgein ADAS and electrical services, equipment/tooling, and procedures
Strong technological skills, including but not limited to: Outlook, Teams, PowerPoint, Word, etc.
Familiarity with industry standards, regulations, and safety protocols related to ADAS technologies
Knowledgeable and skillful in OEM software; willingness to learn and stay updated on industry advancements is essential
Must be able to perform all services offered by ATE
Excellent customer service skills
Strong communication skills, both written and verbal, with the ability to communicate clearly and professionally with customers, technicians, and team members
Strong problem-solving capabilities
Bilingual in Spanish a plus
Must be able to hear on a telephone at times with others speaking
Must be able to work/sit for longs periods of time
Benefits
Weekly Paycheck
Medical, Dental & Vision effective on start date
401K Retirement Plan and Company Match
Transfer Between Markets
Paid Holidays & PTO
Submit a Referral
Job Post Information* : Posted Date 4 days ago (6/13/2024 5:50 PM)
Job ID 2024-7160
# of Openings 1
Category ATE
Prioritization Tier 2 – Staffing Needs
Posting Location : State/Province TX
Remote No
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