About World Wide Technology
Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and leadership focus on diversity and inclusion. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

What is the Solutions Consulting & Engineering (SC&E) Team and why join? 

Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability and growth.  Our success is enabled by our world-class management consulting, delivery excellence and engineering brilliance. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients' most complex challenges. 

What will you be doing?

The Solution Architect identifies, shapes, and closes new business opportunities by leveraging competitive intelligence, business requirements, cost estimates, and solution options across business and technology services and industries. They decide which technologies and capabilities are best suited to a client’s needs, based on deep conversation. The Solution Architect is responsible for building a collaborative approach across sales and delivery teams. They drive alignment to structure deals and drive the best outcome for the customer, WWT, and our partners. By leveraging their expertise, Solution Architects mitigate risks, articulate the inherent value of WWT services, and fortify client relationships. They work closely with clients, project managers, and delivery teams to ensure the successful delivery of projects. Work is accomplished with moderate supervision. Follows established and detailed directions. Work is reviewed for accuracy and overall adequacy. Up to 25% travel. 

As a Solution Architect, you will be responsible for leading and managing the entire Automation Solutions pipeline. This includes driving opportunities forward, collaborating with cross-functional teams and sales, and ensuring accurate forecasting and reporting. You will serve as the primary authority on pipeline health and business performance. In addition to individual contributions to new business pursuits, you will also oversee the pipeline management process, fostering efficiency and success. 

Key Responsibilities:

Solutioning & Collaboration 

Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities  Serve as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships  Champion the integration of WWT's diverse portfolio of offerings, introducing and promoting cross-business services to enrich client engagements and expand WWT's market presence  Collaborate closely with WWT account teams to align sales and support efforts, driving cohesive and effective engagement strategies  Build productive solution development teams, leveraging junior team members to support their growth and development  Support the evaluation and establishment of project scope, value assessments, and build plans for execution.  Identifies, assesses and supports solution design for defined client business problems for area of responsibility.  Conduct technology assessment and technology strategy to support future business needs  Help define and quantify the value of a transformation, and how to measure and track success, including defining business case and strategy/approach.  Creation of collateral supporting solution offering including client proposals, level of efforts/pricing, statements of work and business impact summaries. 

Delivery Alignment 

Collaborate with sales and delivery teams to develop and execute targeted expansion strategies.  Measure and track customer satisfaction, retention, and expansion metrics. 

Pursuit & Pipeline Management  

Develop and implement effective funnel management strategies to increase pipeline velocity and conversion rates.  Centralize opportunity information, track key metrics, and provide regular updates to Solution leadership.  Leverage data and analytics to identify trends, optimize sales processes, and inform decision-making.  Qualify incoming leads and opportunities to ensure alignment with target customer profile and business objectives.  Triage opportunities across cross-functional teams to drive opportunities forward.  

Continuous Learning 

Drive continuous improvement initiatives by exploring new tools, technologies, and processes.  Serves as a resource for the team on industry trends, sales methodologies, and best practices.