The Auto Claim Manager is responsible for overseeing the entire auto claims process, ensuring timely and accurate handling of customer claims while leading a team of claims adjusters. 

Ensuring the delivery of timely and efficient service through the daily supervision of several examiners Providing technical guidance to staff on claim investigation, reserving evaluation and resolution of claims Reviewing individual adjuster work product and performance Providing individual adjuster coaching and career development direction Delivering timely performance management feedback and reviews to claims staff Effectively control the use, work product and expenses of outside vendors Develop and maintain strong business relationships with internal and external customers Actively participate in committees and task force projects

Knowledge, Skills and Abilities:

High level of expertise in all aspects of claims adjustingExtensive knowledge of contracts, investigation techniques, legal requirements, and regulationsAbility to work effectively with a wide variety of peopleAn aptitude for evaluating, analyzing, and interpreting informationExcellent verbal and written communication skillsAn ability to work well in teamsInnovative thinker with ability to multi-taskStrong leadership skills and abilities

Education and Experience:

Bachelor’s degree or equivalent experienceMinimum 5 years of insurance claims experience3-5 years of leadership experience

Licensure Requirement: If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Company Benefits Highlights:

At Chubb, we provide our employees with best-in-class benefits to support their physical, emotional, and financial goals and well-being. We foster a collaborative and inclusive culture with the flexibility to support our employees' needs. Our comprehensive benefits package includes:

Competitive compensation and performance-based bonusesMedical, dental, and vision coverage starting on your first day of employmentHealth savings account (HSA) and flexible spending account (FSA) optionsGenerous paid time off (PTO)10 paid holidays each yearUp to 9% 401(k) contribution from ChubbTuition and education reimbursement to support lifelong learningProfessional training and development programsStock options for eligible employees