Work where every moment matters. Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization. With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system. *_Position Summary:_* The Audit Coordinator works under the direct supervision of the Release of Information Manager and will serve as the central person for all audit activities. This position is responsible and accountable for timely and accurate release of government and non-government ADR’s, proper documentation, tracking and follow-up of requests for information, and timely coordination of appeals and associated deadlines. The Audit Coordinator will also work in collaboration with the Denials Specialist I. *_Position Responsibilities:_* *Key Areas of Responsibility* 1. _Conducts oversight of all audit functions_ · Coordinates, initiates, monitors, and responds to all audit requests/demands · Initiates and monitors the appeal processes in a timely manner · Monitors timeliness of activities including responses and appeals, maintaining tracking data · Enters and maintains required data in the designated software application, monitoring activities and processes to ensure requirements and deadlines are met · Monitors the clinical appeal process, coordinates second level appeals, and monitors progress · Supports the denials management team by maintaining resource documents and spreadsheets, and performing delegated tasks · Provides reports and updates relative to the audit program · Follows all audit activity to closure 2. _Communication_ · Communicates with hospital staff, designated vendor representatives and others as needed for timely and accurate processing of audit contractors’ activities · Communicates across departments as needed 3. _Process Improvement_ · Continuously evaluates and improves processes in preparation for audit requests and in response to audit findings__ · Assists interdisciplinary teams in identifying and prioritizing areas of process improvement and develop/implement processes and tools to mitigate risk__ 4. _Processes Additional Document Requests (ADRs)_ · Performs other related duties as required__ *_Working Relationships:_* *This Job Reports To (Job Title):*Release of Information Manager *Education* · Minimum:High School Diploma or Equivalent Required · Preferred:Bachelor’s or associate degree in healthcare or related field *Experience* · Minimum: Two (2) years’ experience within healthcare revenue cycle or other healthcare field performing a variety of organizational, administrative, or process improvement functions · Preferred: Three (3) years’ experience within revenue cycle or other healthcare field performing a variety of organization, administrative, or process improvement functions *Licensure, Certification, Registration* · Preferred: A Certified Professional Coder with a Registered Health Information Technician (RHIT), or a Certified Coding Specialist (CCS), and/or Registered Health Information Administrator (RHIA) *Language Skills* · Minimum: Must be able to speak, read and write English. Second language abilities a plus. · Preferred:Must be able to speak, read and write English. Second language abilities a plus. *Knowledge, Skills and Ability Requirements * · Strong organizational skills with a high level of accuracy and attention to detail** · Strong interpersonal skills** · Ability to analyze business problems and opportunities, and to provide effective, practical solutions while focusing on continuous improvement and innovation** · Strong investigative, analytical, and critical thinking skills** · Ability to synthesize information and concisely communicate either verbally or in writing findings and recommendations** · Strong presentation skills with the ability to feel comfortable in presenting/defending audit logic to client and key stakeholders** · Experience working with cross-functional departments to research and resolve issues using innovative solutions** · Proficient with spreadsheets and database applications** · Knowledge of the audit tracking system** · Ability to work independently** · Ability to provide outstanding customer service** · Understanding of the appeals process and ability to coordinate the appeals process** *_We take great care of careers._**__* With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is *your moment.* **Job:** **Administrative* **Organization:** **Hartford HealthCare Corp.* **Title:** *Audit Coordinator / Health Info Mgmt* **Location:** *Connecticut-Farmington-9 Farm Springs Rd Farmington (10566)* **Requisition ID:** *25152608*