Audiovisual and Videoconferencing Manager - 34985 University Staff **Description** **University of Colorado Anschutz Medical Campus** **Department: Office of Information Technology** **Job Title:** **Audiovisual and Videoconferencing Manager** **Position #: 00** **827566** **– Requisition #: 34985** **Job Summary:** **Does this describe you?** **Key Responsibilities** **:** **Management** + Oversees day-to-day management of the AV and VC staff in alignment with the Assistant Director. + Oversees the day-to-day operations of the teams such as monitoring the ticketing system, assigning and managing projects, equipment room checks and maintenance. + Responsible for the accurate and updated documentation for AV and VC including, inventory, purchasing/budget, policies and practices, customer facing tutorials, etc. + Responsible for assigning and managing training to the staff, ensuring the team is current with all skills and technologies. **Customer Support** + Serves as a customer advocate and service navigator. Works with our customers to ensure the highest level of customer service from the support teams. + Collaborate with other ISS divisions and Managers to ensure that Digital Signage service and support is provided across campus. **Technical and Operational Support** + Acts as a backup scheduler and EMS reservation coordinator for the AV Events Coordinator and Scheduler position. **Work Location:** Onsite **Why Join Us:** **Office of Information Technology (OIT)** + Curiosity- Explore beyond one's own experience and environment. + Compassion- Demonstrates empathy, understanding, and respect for all people. + Collaboration- Partner well beyond our space and build partnerships to achieve organizational results. + Commitment- Dedication and engagement one has to their job, team, organization and university. + Competence- Know our craft and be committed to continuous improvement and learning. + Confidence- Be empowered and assured to represent our customers and their needs. **Key Responsibilities** **:** **Management** + Oversees day-to-day management of the AV and VC staff in alignment with the Assistant Director. + Oversees the day-to-day operations of the teams such as monitoring the ticketing system, assigning and managing projects, equipment room checks and maintenance. + Responsible for the accurate and updated documentation for AV and VC including, inventory, purchasing/budget, policies and practices, customer facing tutorials, etc. + Responsible for assigning and managing training to the staff, ensuring the team is current with all skills and technologies. **Customer Support** + Serves as a customer advocate and service navigator. Works with our customers to ensure the highest level of customer service from the support teams. + Collaborate with other ISS divisions and Managers to ensure that Digital Signage service and support is provided across campus. **Technical and Operational Support** + Acts as a backup scheduler and EMS reservation coordinator for the AV Events Coordinator and Scheduler position. **Work Location:** Onsite **Why Join Us:** **Office of Information Technology (OIT)** + Curiosity- Explore beyond one's own experience and environment. + Compassion- Demonstrates empathy, understanding, and respect for all people. + Collaboration- Partner well beyond our space and build partnerships to achieve organizational results. + Commitment- Dedication and engagement one has to their job, team, organization and university. + Competence- Know our craft and be committed to continuous improvement and learning. + Confidence- Be empowered and assured to represent our customers and their needs. **Office of Information Technology (OIT)** + Curiosity- Explore beyond one's own experience and environment. + Compassion- Demonstrates empathy, understanding, and respect for all people. + Collaboration- Partner well beyond our space and build partnerships to achieve organizational results. + Commitment- Dedication and engagement one has to their job, team, organization and university. + Competence- Know our craft and be committed to continuous improvement and learning. + Confidence- Be empowered and assured to represent our customers and their needs. HERE + Invest in inclusive leadership to promote belonging and integrate DEI into daily operations + Focus on employee wellness + Provide effective coaching and foster continuous learning & development + Offer flexible work arrangements when possible + Invest in inclusive leadership to promote belonging and integrate DEI into daily operations + Focus on employee wellness + Provide effective coaching and foster continuous learning & development + Offer flexible work arrangements when possible **Why Work For** **The University:** **Diversity and Equity:** **Why work for the University?** + Medical: Multiple plan options + Dental: Multiple plan options + Additional Insurance: Disability, Life, Vision + Retirement 401(a) Plan: Employer contributes 10% of your gross pay + Paid Time Off: Accruals over the year + Vacation Days: 22/year (maximum accrual 352 hours) + Sick Days: 15/year (unlimited maximum accrual) + Holiday Days: 10/year + Tuition Benefit: Employees have access to this benefit on all CU campuses + ECO Pass: Reduced rate RTD Bus and light rail service **Qualifications:** **Minimum Qualifications:** **Education** **:** + Graduation from an accredited college or university with a bachelor's degree in IT, Music,Theatre Business, or a closely related field. + Substitution: Full time, professional-level work experience in the field of AV engineering, support, design, integration, and consulting may be substituted on a year-for-year basis for the bachelor's degree. + 3-5 years of experience setting up, supporting and/or installing/integrating audio visual systems in both large and small venues + 3-5 years' experience managing or supervising AV or related work field _Applicants must meet minimum qualifications at the time of hire._ **Preferred Qualifications:** + Experience working in higher education + One or more years of progressive experience in classroom technology management or managing staff members and teams + Current InfoComm Certified Technology Specialist (CTS) or CTS-I, or additional industry related certification **Knowledge, Skills and Abilities:** + Curiosity, motivation, and a desire for continuous learning + A belief that strong relationships are key to success + A self-starter with a can-do attitude + Strong analytical, problem-solving, and interpersonal problem-solving skills + A collaborator with a focus on providing solutions based on the requirements and necessary outcomes of those whom we serve _Please be advised that this position is not eligible now or in the future for visa sponsorship_ **How to Apply:** **Screening of Applications Begins:** **Anticipated Pay Range:** _or hiring range_ **$85,000 - $90,000.** _or hiring range_ **ADA Statement:** **Background Check Statement:** **Vaccination Statement:** **Job Category** **Primary Location** **Schedule** **Posting Date** **Unposting Date** Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/) Are you tech-savvy with a passion for helping others? Join our dynamic university team as an Audiovisual and Videoconferencing Manager and bring your creativity to life! From orchestrating seamless events to ensuring our classrooms are equipped with top-notch AV technology, you'll be at the heart of our vibrant campus community. If you're ready to make an impact and have a blast while doing it, we want to hear from you! – This role is expected to work onsite and is located in Aurora, CO Information Strategy and Service (ISS) is a large department that encompasses the , Information Security and IT Compliance (ISIC), Enterprise Architecture (EA), and Information, Data Empowerment and Analytics (IDEA). In Information Strategy and Services (ISS) we emphasize six key principles that connect our teams and ensure our success: In OIT we value our team members and strive to achieve work life balance, inclusivity, and a FUN working environment. Click https://apptrkr.com/get\_redirect.php?id=5670614&targetURL= Are you tech-savvy with a passion for helping others? Join our dynamic university team as an Audiovisual and Videoconferencing Manager and bring your creativity to life! From orchestrating seamless events to ensuring our classrooms are equipped with top-notch AV technology, you'll be at the heart of our vibrant campus community. If you're ready to make an impact and have a blast while doing it, we want to hear from you! – This role is expected to work onsite and is located in Aurora, CO Information Strategy and Service (ISS) is a large department that encompasses the , Information Security and IT Compliance (ISIC), Enterprise Architecture (EA), and Information, Data Empowerment and Analytics (IDEA). In Information Strategy and Services (ISS) we emphasize six key principles that connect our teams and ensure our success: In OIT we value our team members and strive to achieve work life balance, inclusivity, and a FUN working environment. Click https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=Information Strategy and Service (ISS) is a large department that encompasses the , Information Security and IT Compliance (ISIC), Enterprise Architecture (EA), and Information, Data Empowerment and Analytics (IDEA). In Information Strategy and Services (ISS) we emphasize six key principles that connect our teams and ensure our success: In OIT we value our team members and strive to achieve work life balance, inclusivity, and a FUN working environment. Click to view testimonials from OIT Employees about why they enjoy working for OIT! Click here to find out more about the Office of Information Technology (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://youtu.be/K0_WJy6RdFU) We improve lives by enabling our University mission of education, research, healthcare, and community engagement through information technology services. We facilitate collaboration, improve data integrity, increase secure access to information and technology, and provide exceptional customer-centric service using our skills, talents, and passions. Active investment in our culture and our people is foundational in developing and delivering service excellence. ​To cultivate a people centric workplace, we do the following: https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=We improve lives by enabling our University mission of education, research, healthcare, and community engagement through information technology services. We facilitate collaboration, improve data integrity, increase secure access to information and technology, and provide exceptional customer-centric service using our skills, talents, and passions. Active investment in our culture and our people is foundational in developing and delivering service excellence. ​To cultivate a people centric workplace, we do the following: Click here to find out more about OIT's Culture (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://www.cuanschutz.edu/offices/office-of-information-technology/about-oit/our-culture) The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://www.cu.edu/employee-services/benefits-wellness) . We have AMAZING benefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: There are many additional perks & programs with the CU Advantage (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://advantage.cu.edu/) . The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment. We value the thoughts you put into a Cover Letter and would like to see your Resume, and List of References. For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position 2. Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: ISS Human Resources iss-humanresources@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=iss-humanresources@cuanschutz.edu) Immediately and continues until position is filled. For best consideration, apply by October 20, 2024. The starting salary range () for this position has been established as The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=http://www.cu.edu/node/153125) The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=hr.adacoordinator@cuanschutz.edu) ​. The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) . Application Materials Required: Cover Letter, Resume/CV, List of References : Information Technology : Aurora Department: U0001 -- Anschutz Med Campus or Denver - 22140 - ADM AVC OIT Administration : Full-time : Sep 24, 2024 : Ongoing Posting Contact Name: ISS Human Resources Posting Contact Email: iss-humanresources@cuanschutz.edu (https://apptrkr.com/get\_redirect.php?id=5670614&targetURL=iss-humanresources@cuanschutz.edu) Position Number: 00827566jeid-cc3b11b1ecc5404daa1d43e8e7791d0a The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.