4006 - Miami Auction Center - 4101 NW 31st Street, Miami, Florida, 33142-5689 CarMax, the way your career should be! **About this job** Under the general supervision of Auction Services Management this associate performs all duties of an Auction Services Associate, facilitates the direction of work, and disseminates tasks. Acts as a leader and mentor amongst the work group and challenges team members to drive performance to results. Observes and reports behaviors of associates to management. **Principle Duties and Responsibilities:** + Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) from assessments for an Auction Manager’s and/or Merch analysis. + Accurate optioning of vehicles during assessments. + Coordinates distribution of work amongst the team, as assigned by manager, to perform daily functions + Conduct informal and formal observations to maintain standard work execution + Train/Mentor new and existing associates on standardized work + Assists in the selection and maintenance of a balanced workload in assigned zones + Reports behaviors, attendance, performance, and tardiness of associates Auction Services Manager + Supports and participates in problem solving activities + Monitors aging reports to ensure timely disposal of inventory + Maintain and document the transfer of incoming and outgoing inventory that is processed through the shipping and receiving facility + Ensure daily maintenance and security of inventory and vehicle parking areas + Responsible for workplace cleanliness and organization in accordance with CarMax standards + Ensures all equipment is maintained, repaired, and cleaned as required within assigned zones + Ensures proper inventory levels of all personal protective equipment, tools, and chemicals + Provide outstanding customer service to both internal and external customers + Complete the daily scanning and reconciliation of the vehicle inventory + Provides operational direction when the manager is not present + Perform Auction Services Associate functions as needed **Job Specifications:** + Accountable to Associate 1 Competency Model + Meet Wholesale and Inventory Performance Standards + Read, interpret, and transcribe data in order to maintain accurate records. + Required to perform multiple duties in a high-energy, fast-paced environment + Speak and listen effectively when dealing with customers, associates, and vendors, both in person and over the phone + Complete CarMax provided training in specific functional areas, allowing for cross training + Work with cross-functional teams to provide an exceptional customer experience + Demonstrate professional behaviors when interacting with associates, customers and vendors + Lift objects that weigh as much as 50 lbs **Working Conditions:** + Combination of both indoor and outdoor environment; will include working at times in noisy and/or inclement weather conditions. + Requires walking or standing for extended periods of time. + Flexible work hours with shifts that will include, weekends, and holidays. + Wears CarMax clothing (acquired through company) at all times. + Follow CarMax, O.S.H.A., and EPA standards including use of Personal Protective Equipment, and proper waste disposal in required areas. + Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Uniform policies. **About CarMax** CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.