**Description:** Grand Hyatt Manila is a landmark building that offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do. We are looking for a well experienced **Asst. Manager-** **Grand Club** who will ensure the smooth operation the Grand Club while providing an exclusive and personal guest experience. In this local role, you will actively guide and direct the team to ensure consistency in service delivery and high level of performance. The team will be the first point of contact for VIP guests and your role is to ensure that all team members deliver an unmatched level of service that is uniquely Grand Hyatt. **Qualifications:** Ideal candidate shall meet the following criteria: + Progressive experience in Front Office or Guest Services gained over the last 5-7 years in a 5-star luxury property, 2 years of which would have been spent as an Asst. Manager- Grand Club or Asst. Manager- Guest Services. + Well versed in the local area and able to relate to various cultures and groups. + Hotel Food & Beverage management and fine-dining restaurant experience, an advantage. + Working knowledge of OPERA system. **Primary Location:** PH-0-Manila **Organization:** Grand Hyatt Manila **Job Level:** Full-time **Job:** Guest Service Operations **Req ID:** MAN001654 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.