If you're a nimble problem solver and serious customer service advocate who loves fashion almost as much as you love people, this is the perfect position for you! A positive attitude, an eye for detail, and the ability to foster brand loyalty by building relationships that exceed the customers' expectations are the qualities we value most in a Lands' End associate. Knowing a bit about our products is a bonus as well.
Employees enjoy generous discounts and flexible schedules!
As the Assistant Store Manager, you are responsible for energizing store business and developing customer relationships that will foster a selling environment which exceeds customer expectations. Management responsibilities include supporting the store in the day-to-day planning, coordinating, control and overall direction
Qualifications:
• Previous retail leadership experience required; specialty retail environment strongly preferred
• Prior customer service and merchandising experience required
• Excellent selling skills; demonstrated ability to achieve sales goals
• Ability to develop team performance through training, coaching and driving
accountability
• Demonstrated ability to coach, provide feedback and manage substandard
performance
• Excellent communication and negotiation skills with all levels of the business
• Excellent organizational skills
• Ability to delegate and prioritize tasks and responsibilities
• Ability to receive feedback and take action when appropriate
• Availability and flexibility to work varied hours to support the needs of the business
• Retail financial acumen required