Associate Staff Analyst – Receivables and Collections Job ID: 7821 Business Unit: New York City Transit Location: New York, NY, United States Regular/Temporary: Regular Department: Operating Budget Unit Date Posted: Jun 20, 2024 Description J ob Information: Title: Associate Staff Analyst – Receivables and Collections Opening Date: 06 /20 /2024 Closing Date: 07/11/2024 Authority: TA/ OA Department: Finance Division/Unit: Accounts Receivable Reports to: Senior Manager, Receivable and Collections Work Location: 2 Broadway Hours of Work: As required TA Applicants must be in a permanent civil service status in the title(s) of Staff Analyst or be on an established list for said title(s). If you are on an established list, your list number must be reachable to be considered for appointment. Candidates selected for this position on the NYC Transit payroll may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page Compensation: Associate Staff Analyst (TA): $83,098 - $107,591 (Represented by OSA) (New Hire Rate: $72,258) Associate Staff Analyst (OA): $85,316 - $110,468 (Represented by TWU) Responsibilities: The Accounts Receivable Analyst will be responsible for ensuring that accurate financial transactions are recorded in the Accounts Receivable System. Primary responsibilities include opening and closing of reimbursable and non-reimbursable job numbers, and operating billing requests. The purpose of this position is to perform collection efforts to meet departmental goals regarding outstanding aged receivables. It is expected that the position work closely with internal and external stakeholders to ensure timely collection of all receivables. + Opening and closing of reimbursable and non-reimbursable job requests. + Review, prepare and submit miscellaneous billing, cost adjustments, prepare billing reports and invoice package with supporting documents complete with cash collections. + Provide exemplary customer service by receiving, analyzing, researching, and seeking resolution to assigned inquiries. Includes but not limited to requesting documentation from internal stakeholders, running reports and queries. + Review information submission from various Departments. Maintain journal log, keep records, and organize supporting documents, to ensure information complies with collection requirements. + Work closely with other departments within NYCTA and other affiliate agencies. Respond to various inquiries of external and internal parties: developers, vendors, Project Managers, Legal, Treasury, others. + Collections and Customer Inquiry management. Review, substantiate and gather all supporting documents for discussion with Senior Manager as required. Exercises proper judgment in responding to inquiries while referring more complex issues to the appropriate individuals within the department. Education and Experience: + A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one (1) year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or + A baccalaureate degree from an accredited college and three (3) years of satisfactory full-time professional experience in the areas described in "1" above. Desired Skills : + Must have strong knowledge of automated financial systems (e.g., PeopleSoft). + Knowledge of collections and A/R processes. + Demonstrated ability to work independently with all internal levels within a given organization. + Strong communication and writing skills. + Strong work ethic and dedication to the highest work quality and job excellence. + Must have excellent analytical, problem solving and judgement skills. + Demonstrated proficiency in Microsoft Office Suite, i.e., Word, Excel, PowerPoint, and Outlook. Selection Method: Based on evaluation of education, skills, experience, and interview. Other Information: Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). Equal Employment Opportunity: MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.