Amazon.co.uk’s Seller Marketplace is a large and fast growing business where millions of UK customers transact with hundreds of thousands of sellers, who range from individuals to large retailers. The UK Merchant Services team works with sellers to help them grow their business on the Amazon marketplace, delivering the best possible customer experience for Amazon.co.uk customers. Amazon is looking for bright and ambitious individuals to build their career within its Merchant Services, specifically within the Fulfillment by Amazon team.

You will join us as an Associate Partner Manager in the Brand Owner team, responsible for delivering business growth and maximizing revenue generation within these highly strategic programs, as well as delivering key customer experience initiatives by working with product and operations teams.

As part of the role, you will be responsible for onboarding and growing the largest and highest potential Selling Partners onto the Brand Owner programs. In addition, you will drive various fast-paced projects and initiatives across the organization and improve both sellers’ and customers’ experience.




Key job responsibilities
• Manage a portfolio of large and high potential Selling Partners, assist them with their setup and help them understand Amazon‘s services and tools to be more effective in building and managing their Amazon business.

• Develop and report on key performance indicators for your Selling Partner portfolio, providing analysis into root causes for performance improvements.

• Use the “Voice of the Seller” to identify opportunities to improve our products, business processes, systems and tools, ultimately aimed at providing a best in class customer experience.

• Operate in a fast-moving and challenging environment, Amazon’s high performance bar requires that you are self-motivated and target driven individual, can work autonomously and take full control and responsibility for achieving the quarterly Account Management Targets.