Colombo, NA, Sri Lanka
17 days ago
Associate - Operations

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.WNS Sri Lanka - Established in 2004, WNS Sri Lanka has been delivering the full spectrum of BPM services – in Customer Interaction Services, Finance and Accounting, Consultancy and Professional Services and Industry-specific Businesses for more than 15 years. With more than 800 employees operating out of 2 locations and providing ultimate business solutions.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits, also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

'Attention to detail• Must be proficient in communication and have a strong personality.• Should be Proficient in Microsoft office package (Word/Excel/PowerPoint) to delivery day to day operational tasks''The Associate is responsible for Daily, monthly, quarterly and yearly BAU tasks such as preparation of journals, MI reports and reconciliations.Operational Parameters• Carry out period close activates to the client, undertaking tasks such as Journal Processing, Reconciliations and issue investigations.• Working with spreadsheets and ERPs.• Ownership of allocated processes/reporting and ensuring all process/reporting deadlines are met and control adherence• Communicate any service delivery issues, deviations or potential delays in achieving deadlines, to the Team Leader• Ensure Detailed Procedure Manuals are updated accordingly for the owned processes/reporting• Ensure information related to the processes/reporting owned are maintained in the agreed format• Ensure to keep immediate manager informed on any identified issues on deliverables• Ensure any adhoc request from client to be address/action on timely mannerCustomer Satisfaction• Proactively handle service delivery issues, deviations or potential delays in achieving deadlines by keeping the relevant parties informed• Meet client expectations as measured by monthly service delivery reviews [Agree, Strongly agree ratings]• Maintain good working relationship with on shore peersTransformation, Innovation and Process Improvements• Identify areas of improvement in processes owned and informing the management to obtain approval to implement change• Suggest automating opportunities of the process by removing manual steps and introducing formulas or macro.Experience• Min 6 months experience in accounting practice of finance department, according to needs of a particular role.'

Qualifications

CIMA/ACCA/CA Sri Lanka or any relevant Finance Degree

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