**Description** **Introduction** Do you want to join an organization that invests in you as an Associate Network Engineer? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits** HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Associate Network Engineer like you to be a part of our team. **Job Summary and Qualifications** JOB SUMMARY GENERAL: The position provides enterprise networking services and support for HCA, a global Fortune 100 company. This team often interacts with other HCA teams, business partners, vendors, and others, to effectively meet the business objectives and service level agreements of HCA. SPECIFIC: The NOC is a high-performance team comprised of self-motivated network engineers whose primary responsibilities are network infrastructure monitoring, reporting, first-level network triage/support (a.k.a. "break/fix"), critical escalations, and network Major Incident Response Team (MIRT) engagement. Team members are expected to respond promptly to infrastructure alerts, escalations by customers and/or company leadership and expected to respond immediately to patient and/or business impacting critical and MIRT events, as well as keep the team’s tickets in up-to-date status and the ticket queue at a low unassigned count. We are interested in candidates who are highly motivated, responsible, and customer centric. Even if you can’t check every bullet in the general responsibilities section, we invite you to interview with us! GENERAL RESPONSIBILITIES Responsibilities include knowledge and/or experience with but are not limited to the following. • Focused attention to infrastructure performance dashboards • Take immediate action on alerts or any anomalies • Follow company standards / best practices, and documentation policies • Be able to work in a collaborative environment • Usage of terminal emulators, i.e., MobaXterm, PuTTY/SuperPuTTY, SecureCRT • Knowledge of ServiceNow and/or Remedy ticketing systems will be helpful • Knowledge and/or experience of network monitoring, logging, and event tools • Troubleshooting / Analyzing network traffic (switches/routers/firewalls, etc.) • Administration of network monitoring tools, (i.e.: Splunk, NetFlow, Wireshark, Thousand Eyes, etc.) • Understanding of the 7-layer OSI model • Knowledge/Understanding of BGP/OSPF • Knowledge/Understanding of IP addressing, variable length subnet masking • Knowledge/Understanding of data center technologies (Nexus, ACI, VXLAN) • Layer 1 technologies including fiber optic cabling, copper cabling, patch panels, and connector types • Layer 2 technologies including VTP, 802.1Q trunking, spanning-tree, VLANs • Knowledge/Understanding of WAN technology (i.e.: MPLS, VPLS) • Basic knowledge/understanding of Software Defined Network (SDN) • Knowledge and/or experience of network security technologies (i.e.: firewalls, proxies) • Knowledge and/or experience of remote access/VPN technologies • Knowledge and/or experience of load-balancing technologies • Knowledge and/or experience of enterprise wireless technologies • Understanding of complex nation-wide, enterprise WAN/LAN solutions, utilizing best practice switching/routing technologies and topologies. (Experience in network deployment and support is helpful) Experience Less than 1 year of experience OTHER/SPECIAL QUALIFICATIONS CompTIA or Cisco CCNA or equivalent experience helpful • Excellent written and oral communication skills • Must be responsive, responsible, and punctual • Must be able to excel in a great team environment • Must be able to function autonomously, when needed • Must show a high degree of initiative and self-motivation WORKING CONDITIONS & POSSIBLE PHYSICAL DEMANDS • Possible prolonged sitting at workstation • Professional attire and conduct are required at all locations • After-hours and/or weekend work could be required occasionally • Nashville area employees are required in-office unless specified by manager • Should be able to lift network components to build, rack, and configure devices HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Associate Network Engineer opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.