Johannesburg, South Africa, South Africa
26 days ago
Associate Market Manager - French Speaking

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Job Description

Associate Market Manager - French Speaking

The Associate Market Manager’s primary responsibility in his assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base. 
In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS’ unique data insights, marketing, distribution and revenue management toolset.

What you'll do:

This role focuses on the core of the Market Management’s team responsibility, which is to ensure that Expedia’s brands’ global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia’s unique breath of global traveler demand.

Consistently leveraging data specific to their market available in Expedient, Expedia’s proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, Associate Market Managers will:

Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia’s global value proposition and facilitating their onboarding process 

Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace) 

Ensure that their partner hotels’ product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion 

Secure additional inventory over high demand and compression periods to satisfy customers’ pressing needs 

Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands’ merchandising and marketing efforts

Continuously promote to and develop hotel partners’ high engagement with Expedia’s full suite of: o Unique market insights (partner reports, competitive data, key performance drivers) 

Revenue management tools (dynamic promotions, packages, fenced deals, mobile) 

Marketing and merchandising opportunities 

Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities 

Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team) 

Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership 

20 – 30% of travel may be required for this position

Who you are:

Bachelor’s Degree; major in tourism or hospitality a plus or equivalent related professional experience

1-2 years’ experience 

Proficiency in English AND French. Other language skills will be a plus. 

20 – 30% of travel might be required for market visits

High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player 

Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven 

Organization and time management skills, rigor, attention to details 

Proven follow-up/persistence when facing challenging situations 

Ability to multi-task effectively; must be able to change gears quickly without skipping a beat 

Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by LPS leadership team 

Relationship Management 

Sincere relationship builder; earns the confidence of others; 

Bridges and sustains solid partnerships based on mutual support through a collaborative style 

Appetite for innovative technology, fast-changing business environment, data-driven decision making 

Demonstrates problem solving skills 

Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data 

Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to 

Ability to effectively communicate to various levels and through a variety of communication channels 

Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance 

Help other team members (peers/MAs) acquire skills or achieve targets/goals 

#LI-NE1

About Expedia Group 

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.  

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Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
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