New York, NY
6 days ago
Associate Manager, DashMart - Labor Strategy & Operations
About the Team

DashMart is a rapidly growing business vertical within DoorDash, that operates micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essential items to our customers, and do so reliably and rapidly. The Workforce Operations team supports our DashMart ventures by creating labor, efficiency, and workforce management solutions that power our hourly associates and operational leaders to operate efficiently and meet customer needs.

About the Role

We are seeking an Associate Manager to manage our labor modeling and finance reporting, to fill a growing demand within DashMart as the company continues to expand. In this role you will 1/ address gaps and demands that exist within our existing labor data system, 2/ focus on dashboarding and data architecture creation, 3/ support cross-functional partners. 

We operate in a hybrid model with some in-office time depending on individual preference, and will require up to 20% travel time to spend time working alongside local ops. You will report into the Manager, DashMart Data Governance within our DashMart New Business Verticals organization. 

You’re excited about this opportunity because you will… Build. You'll have your fingerprints all over DoorDash's next big business. You'll think critically about how we change and communicate as an organization, and get 1% better every day. Strategize. From fundamentals, you'll support implementation of the strategy for best serving our internal customers. Analyze. You'll assess the operational, people, and financial impacts of our change and communication related decisions, and iterate based on data. Lead. You'll work with multiple teams, including Local Operations, Central Ops, Strategy & Ops, Finance, Category Management, Marketing, Safety, People Ops and many more to thoughtfully approach change and communications.  We're excited about you because… You have 4-6+ years of professional experience in retail, labor planning, consulting, or other relevant fields. You're organized and data focused. You are proficient in google sheets, have intermediate+ SQL experience and other technical skills like data warehousing. A nice to have is labor modeling experience in related industries such as grocery, warehouse management, and/or retail. You're excited to solve problems in innovative ways. You resist "this is how it's always been done" thinking. You’re a data expert. You love working with data and can work independently in SQL to root cause problems and implement data-quality-centric solutions. You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments You're an owner. You are detail-oriented and organized, and not afraid to get your hands dirty to “do what it takes” to get things done. You manage a portfolio of data products that deliver high-quality, trustworthy data. You are a strategic thinker. You're not interested in the status quo. You love thinking about new opportunities or process improvement potential. You know how to identify a problem and work through the solution from A to Z, and more importantly how to explain that thought process to others to obtain buy-in. You are open to feedback and know that the best ideas come through collaborative thinking.   You're scrappy. You are willing to do whatever it takes to get the job done whether it's digging into a new process to determine how best to communicate it to new hires or helping troubleshoot a technical issue. You have a high bandwidth, with the ability to juggle multiple tasks at once. You have a Completed Bachelor’s Degree.

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