Associate Investran Specialist
csc
Associate Business Systems Analyst
Hybrid Work Schedule in West Orange, NJ
Monday to Friday 9:00 a.m. to 6:00 p.m. EST
Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.
Some of the things you will be doing:
Prepare and maintain documentation, including system functionality, reporting, user guides, and instruction manuals Provide first-line business and technical support to a global user base across multiple application instances Track email correspondence within the team's group mailbox and escalate time-sensitive correspondence to the appropriate internal parties Monitor and process user request tickets for data updates and maintenance Operate as a system administrator, including but not limited to monitoring, reviewing, and updating system information Complete User Approval Testing for new enhancements and features created for the reporting systems Onboard new users, including system and reporting training Participate in extensive on-the-job trainingWhat technical skills, experience, and qualifications do you need?
Bachelor's degree in business or a technical-related discipline Experience using the Investran application (1 – 3 years) Experience with portfolio/investment and partnership accounting is a plus Advanced Excel skills (e.g., XLOOKUP, SUMIF, IF/THEN, XIRR, SUBTOTAL, ROUND, named ranges) Ability to independently manage multiple projects and meet service level agreements (SLAs) Strong analytical skills with a high level of system aptitude and attention to detail Capable of multitasking and meeting deadlines in a fast-paced environment Excellent verbal and written communication skills Attention to detail and strong organizational skills#LI-SP1
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