Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 76,000 colleagues advise clients in 130 countries. With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK.
Marsh McLennan South Africa is seeking candidates for “Account Executive” for Advisory Department based in Cape Town, Foreshore.
What can you expect?
In this position you will be working with other Account Executives in the Energy & Power team in a client facing role dealing with our clients to assist with the provision of day to day service and renewal activities for all their insurance needs.
You may assist with preparing proposals and presentations, cultivating relationships with team members, clients and insurers. An exciting sector, the Energy and Power team is a fast growing area of the business working with clients in the traditional energy space, as well as renewable energy.
We will count on you to:
Maintain quality in all areas of client deliverables, including monitoring delivery and invoicing to ensure client is satisfied.
Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards; (Client First Principles)
Execute renewal/placement strategies in conjunction with placement colleagues in accordance with client instructions.
Use risk experience to perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
Partner with more senior Account Managers to retain and generate new business by leveraging strategy information and managing contract reviews and midterm changes.
Strive to meet sales goals and works with more senior Account Managers to expand the book of business.
Strengthen and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
Serve as a client contact and responds to difficult client needs and questions to improve the client experience.
Cultivate a comprehensive understanding of changing market condition and understands and comply with all compliance, professional and transparency standards to better serve clients.
What you need to have:
Bachelor’s degree in the relevant field
Min 5 years of experience in insurance sector
Strong communication skills, cross-functional team working perspective, detail-oriented, strong analytical thinking ability and planning skills
MS Excel will be an advantage
Good communication skills in English, both written and spoken