1. Handling the Customer independently - Customer Quality care & Product Quality 2. Handling the IPQA roll Box build area ( Good Knowledge in SMT,TH process) 3. Desision making accrding to the standards : IPC A 610. 4. Facing the External audits( ISO TL9000/ Customer audits) 5. Creating the Control plan, FMEA, Wrok insruction. 6. Manufacturing Process audit,ESD audit to Comply to QMS / Product requirements 7. Data collection, Trending, analysis and drive improvements 8. Statistical tools (8D,7QC, WHY-WHY analysis, Fault tree / factor analysis, Risk assessment). 9. Closely Coordinate & Monitor the NCMR & RMA process 10.Daily monitor the Yield trends & Performances. 11.Drive CFT for the internal and Customer failures 12 Review customer documents, drawings and specifications to incorporate in internal procedure 13. To prepare the Customer Weekly/Monthly Reports 14. Good English communication is MUST