The Associate Director provides leadership in International Student & Scholar Services (ISSS) by overseeing the planning, operational, and information systems aspects of the office. With the Executive Director, this role ensures institutional and student/scholar compliance with federal regulations and related SEVIS compliance work and supports the ISSS office’s advising and programming activities.

This is a full time, benefits eligible, salaried position with a hiring range of $72,480 - $90,594 per year.

Core Responsibilities:

With the Executive Director, sets strategic and operational goals for the office. Develops and maintains effective working relationships with offices and stakeholders throughout the institution. In consultation with the Executive Director, directs and manages office work streams and systems to meet office and institutional goals. Oversees implementation and management of case management software and existing Excel-based reporting systems and supervises the work of the ISSS team on this project. (Note: ISSS currently uses SEVIS RTI—Real Time Interactive and hopes to move to a case management software system in the future.) Shared supervisory responsibility for ISSS team with some direct supervisory responsibility. Oversee new staff training and development, including scheduling and determining training needs. Evaluate the quality and quantity of work and provide oversight and feedback. Provides high-level leadership support for institutional SEVIS compliance relating to institutional renewals and updates for new program approvals. Assists with SEVIS system management, such as institutional recertification, I-17 Update, J-1 annual reports, and redesignation. Monitors SEVIS alerts and addresses issues directly or in conjunction with ISSS team members. Develops and maintains accurate and reliable reports for internal and external audiences. Provides vision to and support for programming and outreach efforts carried out by the office to foster and further community for international students by collaborating with colleagues across campus. Engages with established institutional support systems to support our international community and to address concerns and offer support actions with ISSS staff and other colleagues. Advises international students and scholars, as needed.