Charlotte, NC, 28230, USA
23 hours ago
Associate Director for HRL Housekeeping and Guest Operations
Position Number: 011039 Department: Housing and Residence Life (Adm) Employment Type: Permanent - Full-time Months Per Year: 12 Essential Duties and Responsibilities: The Associate Director for HRL Housekeeping and Summer Operations manages a range of programs and services for the Department of Housing and Residence Life with minimal supervision and has decision making authority for two important programs. Work includes managing the Housekeeping ( BES ) and Summer Conferences/Intern Housing operational units. The Associate Director also provides training for departmental staff on a wide range of issues and is charged with assessing programs and services offered. The Associate Director is responsible for administering budget and contracted services, hiring of staff, scheduling of groups and services, and providing a safe and clean environment for guests and students. + The Associate Director serves on the HRL Facilities Operations management team as well as the overall Housing and Residence Life management team. In this capacity, this position must be flexible as they may be asked to take on additional duties and responsibilities at any time, including committee assignments, performing training, document creation, etc. Minimum Experience / Education: + Bachelor’s degree required. + A minimum of 5 years of progressive experience in custodial/housekeeping and/or hospitality work required. Preferred Education Skills and Experience: + A master’s degree + At least 7 years of directly related experience + Progressive supervisory responsibilities of a minimum of 20 staff members is preferred. + Experience with custodial or housekeeping responsibilities is required and experience with customer service, hospitality or event management is desired. + Previous higher education or housing experience. + Assessment experience.
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