The **Associate Director of Project Management** oversees the development and execution of **large-scale implementation projects for pharmaceutical clients** . This role requires strong leadership, strategic thinking, and the ability to collaborate with internal and external stakeholders. As a key player in the organization, the Associate Director **ensures successful project delivery and client satisfaction** while coaching and driving standardized project management practices. This role requires that the Associate Director has a keen understanding of **Pharmaceutical Patient Services programs such as Hub, Copay, Adherence, and In Home Clinical Solutions** and is able to communicate effectively and efficiently with client leadership teams. **Essential Functions & Responsibilities:** _Team Management/Leadership:_ + **Manages a staff** of project implementation managers, providing direction and guidance and developmental opportunities while ensuring consistent use of tools/processes across all **pharmaceutical client projects related to Patient Support Services** . + Supervise maintenance of project management information and data tracking systems. + Direct project activities for Project Implementation Manager(s) regarding their project-oriented tasks to ensure that project milestones are met. + **Partners with pharmaceutical clients** and the Director of Client Excellence to derive optimal value from IQVIA services, ensuring a seamless flow of client requirements through the delivery services process. + Provides in-depth training in IQVIA Project Management tools/processes as needed. + Partners with account management to price products. + Ensures team is creating PSA Projects upon initiation of resource engagement. + Assigns resources as needed for new/recurring projects. + Creates, maintains, and monitors the client service agreement across business lines, ensuring consistency in service. + Ensures that quality deliverables are presented on time and within budget; coordinates workstreams and cross-functional project teams while monitoring the use of consistent tools and methodologies; identifies and evaluates potential project risks and develops mitigation plans; and serves as the primary point of contact with the project sponsor. _Project Management:_ + Manage the scope of work, objectives, timelines, quality of deliverables, and other project management activities for projects or multi-project program(s) spanning across all **IQVIA Patient Support Services** and ensure **pharmaceutical client** needs are met. + Serves as **project leader between the pharmaceutical client and IQVIA** – translates client needs into action plans with the internal service team (i.e. determines responsibilities and timeframes and negotiates resources with internal departments). + **Performs full assessments of** **pharmaceutical client needs** on a regular basis. + Serve as primary project/escalation contact with internal and external customers to ensure appropriate communication channels are maintained and reporting schedules adhered to. + Review the project budget and scope of work, including management of project budget(s) to meet financial and company goals, proactively ensuring adherence to change control processes. + Evaluate impact of risks, develop, and implement quality and risk management plans for minimizing impact on project objectives and deliverables. **Requirements & Qualifications:** + **US Remote/home based** with approximately **15% travel required.** + **Bachelor's Degree Required.** + 7+ years related experience in **pharmaceutical service industry and project management required.** + Project management experience in overseeing or contributing in complex, multi-discipline projects. + **Management experience required.** Managerial skills, including a strong focus on team building. + **Pharmaceutical industry experience required.** + 1-2 years of experience using IQVIA data and products required. + Knowledge of **Pharmaceutical Patient Services** programs such as **Hub, Copay, Adherence, and In Home Clinical Solutions highly preferred.** + Proficient in **MS Office Suite, Smartsheet,** and other project management applications required. + Business acumen ( **knowledge of the pharmaceutical industry** , including the applications for IQVIA data). + Change management/process analysis skills. + Strong communication skills, including ability to train, present and deal tactfully with clients. + **Knowledge of IQVIA databases and report creation process.** + **PMP Certification Preferred** IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding COVID-19 vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status The potential base pay range for this role, when annualized, is $101,600.00 - $188,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled