The Associate Director, Academic Operations Consulting Services, leads consulting efforts within units under the Provost’s Office, driving projects that enhance academic operations. This includes collaborating with academic leadership to identify process improvements and operational efficiencies that enhance service delivery to academic stakeholders in line with strategic priorities. Ideal candidates will have a strong understanding of the challenges and opportunities within higher education and experience building relationships across academic units. The Associate Director will report to the Executive Director, Continuous Improvement, and will have at least two direct reports (Senior Consultant positions), likely 3-4 in the future. Required Skills We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Experience