+ Must practice and participate in agile methodologies including but not limited to daily stand ups, retrospectives, and ideation sessions + Prepare content, create presentations, and able to present/speak in front of stakeholders. + Maintain technical documentation + Enable and observe end-to-end monitoring of team platforms for both performance and availability with an ability to recognize and remediate deviant behaviors + Troubleshoot complex functional and technical incidents occurring across the platforms we manage + Provide on-call and after hours support on a rotation, including Maintenance Windows + Monitor ticket queue to service requests and incidents **Requirements:** + Familiarity with container systems like Docker and the concepts of container orchestration platforms like Kubernetes (OpenShift preferred) + Familiarity with Hybrid Cloud Architecture + Familiarity with GitHub, Jenkins, CI build processes and tooling, and use of APIs + Familiarity with Microsoft Azure experience is a plus + Familiarity with GitHub, Jenkins, CI build processes, and use of APIs + Familiarity with several of the following: RabbitMQ, Splunk, Linux, MongoDB, Apache Solr, PostgreSQL, Oracle + Knowledge of load balancing technology and concepts (specific experience with F5 preferred) + Familiarity with JavaScript, particularly with Node.js is a plus + Familiarity with monitoring solutions is a plus (specific experience with Prometheus and Grafana is a strong plus) + Comfortable with coding in languages as required such as shell scripting and Python + Strong Linux skill set with demonstrated knowledge of operating system commands and administrative principles + Familiarity with Ansible plus + An agile mindset with experience in project organization, willingness to compromise, and the ability to work in a group setting + Team oriented individual with strong work ethic and a self-starter + Problem-solving, change management and technical planning skills + Excellent oral/written communication, interpersonal, and analytical skills. + Good interaction with developers, managers, and team members to coordinated job tasks with strong commitment to work + Mindset to learn and rapidly adapt to new challenges + A passion to learn new skills and new technology The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Combined Health Insurance (Dental and Vision), Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement + Additional Perks: Employee Assistance Program, Employee Discount Program and more! WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources. WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.