About the team
Our Creative Design team exists at the crossroads of craft and storytelling. With highly visible and impactful projects, campaigns, and partnerships, you will help define the future of work. This team shouts our story from the rooftops, creates engaging materials for the organization, and builds a reputation as THE leader in the industry using their unmatched creative chops and slick strategy.

Your role
As an ACD at Dialpad, you’ll bring a strong creative vision and well-honed instincts to ideate and execute impactful experiences across digital, print, and OOH. You’ll thrive on crafting ideas that keep our customers at the center of the story, clearly articulating your concepts and rationale to stakeholders and teams alike.

You’re adept at conceptualizing and delivering for major initiatives. You understand print production, and the digital landscape is your playground—you know how to leverage its capabilities and create compelling communications across diverse platforms. Beyond your individual contributions, you’re a leader who inspires, mentors, and empowers others to elevate their creative work.

This position reports to our Creative Director, with the opportunity to be based in one of our North American hubs. 

What you’ll do

Collaborate with Creative Leads, Copywriters, Designers, and Marketing Partners to develop impactful campaigns and assets. Ideate and deliver creative solutions across a variety of formats, including web, product, email campaigns, social media assets, product, digital, OOH and more. Maintain a deep understanding of the Dialpad brand and ensure all creative outputs align with our values and strategic goals. Stay customer-focused, ensuring all creative resonates with and meets the needs of our target audiences. Champion digital innovation and push the boundaries of what’s possible in online engagement.

Skills you’ll bring

10+ years of experience in creative roles, with a strong portfolio showcasing impactful work for large brands and platforms. Background in SaaS is a plus. Proficiency in Figma and Adobe CC Experience working  in html/css/js a plus Commitment to excellence in craft, with an obsessive attention to detail. Expertise in crafting experiences tailored to the unique capabilities of each medium. Proven experience in developing and leading creative strategies for product launches. Ability to inspire and drive teams to produce globally recognized, standout work. Strong storytelling and pitching skills, with exceptional ability to command a room and deliver compelling presentations. A collaborative mindset, with a passion for teamwork and partnership across departments. Foster and maintain professional relationships with external vendors, partners, and freelancers. Actively promote and uphold Dialpad’s culture and values.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!

Professional development

Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.