Why iCrossing

We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that’s why we stand out.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form one epic unit.  What we do starts with our people.

We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable insights, talent and audiences.

About this job

The Digital Product Architecture team at iCrossing is part of an integrated cross functional Digital Solutions department dedicated to driving client outcomes.  The function of our Digital Product Architecture personnel pragmatically utilizes iX strengths in all of our competencies from strategy to technical delivery and everything in between.  You will have a key leadership position in clarifying the client needs and alignment.  You will also be embedded with Agile delivery teams to document, guide, and communicate the overall solution.

 What you’ll do

Senior advisor for digital transformation technical enablement Anticipate and plan for digital transformation technology needs and impediments by working with key stakeholders to mitigate critical path impediments Design and customize digital maturity assessments and contextualize strategic roadmaps to help clients establish and achieve their digital objectives. Support key stakeholders to enable experience capabilities – establish legitimacy as a leader in digital, integration, and data technologies to design and implement new customer experience strategies and innovative solutions. Manage and prioritize voices of the customer, employee, and partner to effectively manage competing digital solutions Establish technical authority and build client relationships to define and crystalize support for technology decisions, program delivery issue mitigation, and end to end digital program outcomes Contribute to the technology advisory for a client’s experience-led growth agenda – use human and market insights to enable future growth opportunities through new technical product development and usage, technically enabled processes, and technology upskilling.

Who you are

You have:

7-10 years working with business and technical teams in the digital domain Excellent communication skills, detail-oriented, and with the ability to interact with different levels of end users, business leaders, and technical resources Broad experience with digital tools and development practices, such as marketing automation, digital web property development, DevOps, and data infrastructure/modeling Enterprise level technical experience, data-driven decision making, and complex system troubleshooting Experience in leading cross-functional teams in a highly matrixed environment with strong sense of ownership and collaborative outcomes Experience with change management and influence mapping to support digital initiatives

 

Our Mission & Values

The iCrossing mission is to Transform Experiences. The “we” is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules.

Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone’s life is very little.

Lead with Candor: know the line. Is what you say true, good, and useful?

We Before Me: lead for others. The sum is always going to be greater than the parts

We evolve clients for a human-centric future - creating a better world for everyone. 

 

For New York City, the estimated salary range for this position is between $126,000  and $157,000.   The range for the position in other geographies may vary based on market differences.  The actual compensation will be determined based on experience and other factors permitted by law.   

We also offer a competitive benefits package that includes: 

Medical, dental, vision, life and disability insurance  401(k) Retirement Plan  Flexible Spending & Health Savings Account  Paid holidays, vacation, and sick time  Parental Leave  Employee assistance program and other company benefits.