Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Associate Account Manager (New York)

Introduction To The Team:

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions. 

Make An Impact:

The Associate Account Manager’s primary responsibility in his/hers assigned territory is to onboard, develop and maintain a high-quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia’s fast-growing global customer base. 

In doing so, you will also continuously work with Expedia hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by utilizing the power of Expedia LPS’ unique data insights, marketing, distribution and revenue management toolset.

In This Role You Will:

Develop and sustain strong partner relationships by providing relevant data insights and high-quality consulting services to hotel partners (revenue management advice, marketing opportunities)

Build the portfolio of local hotel partners by introducing prospective partners to Expedia’s marketplace and facilitate their onboarding process

Ensure that partner hotels’ products (content, rates and availability) are consistently optimized on the Expedia sites to maximize customer conversion

Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs

Secure seasonal deals and promotions within the guidelines set by management to support the brands’ merchandising and marketing efforts

Continuously promote and develop hotel partners’ high engagement with Expedia’s full suite of:

Unique market insights (partner reports, competitive data, key performance drivers)

Revenue management tools (dynamic promotions, packages, fenced deals, mobile)

Marketing and merchandising opportunities

Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities

Self-service tools (Expedia Partner Central)

Experience and Qualifications:

Bachelor’s in a related field or equivalent related professional experience

1-2 years’ relevant work experience

20 – 30% of travel for market visits

Weekly visits to your assigned portfolio of hotels

Possess a strong drive for results

High impact personality: intellectual agility, entrepreneurship, empathy in relationships, great teammate

Hungry, determined, motivated, willing to act and results-focused

Organization and time management skills, rigor, attention to details

Proven follow-up/persistence when facing challenging situations

Ability to multi-task effectively and be able to change gears quickly without skipping a beat

Demonstrates ability to prioritize work and be laser-focused on achieving critical targets, goals and/or strategic objectives set by LPS leadership team

Relationship builder; earns the confidence of others

Bridges and sustains solid partnerships based on mutual support through a collaborative style

Appetite for innovative technology, fast-changing business environment, data driven decision making

Demonstrates problem solving skills

Ability to select and present insights, including performance, market and competitor analysis and to implement meaningful action plans based on the data

Proficiency in English

Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to

Ability to effectively communicate to various levels and through a variety of communication channels

Able to work independently as well as be a strong team worker, ensuring the whole team wins

Help other team members acquire skills or achieve targets/goals

The total cash range for this position in New York is $77,500.00 to $108,500.00. Employees in this role have the potential to increase their pay up to $124,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.