Location Willowbrook Mall (TX) - 2000 Willowbrook Mall Business At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating shopping, dining, entertainment, and more to reimagine retail experiences everywhere. Because for us, retail isn’t just about managing properties or redeveloping malls. It’s about creating inspiring spaces that draw consumers in. It’s about helping our tenants build their brand in a big way. It’s about contributing to our communities. And, more than anything, it’s about bringing people together. If you’re ready to be a part of our team, we encourage you to apply. Job Description Position Summary The Associate Operations Manager assists the (Sr) Operations Manager with the cost-effective operation, maintenance, and long-term preservation of the physical assets of the property. The Associate Operations Manager assists the (Sr) Operations Manager & (Sr) General Manager to achieve property specific business metrics and goals primarily focused on physical operations, construction coordination, safety & health principles, contracted services oversight, and project management. This position is designed to prepare the candidate to become the Operations Manager of a separate company property within 9-24 months, requiring the candidate to relocate depending on the company’s need. Responsibilities + Operate a clean, well maintained property providing guests with a positive shopping experience + Work with (Sr) Operations Manager to oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner + Work with (Sr) Operations Manager to prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations, while also identifying operating expense control strategies and tactics + Support (Sr) Operations Manager in regulating general contractor’s compliance with Rules & Regulations, specific lease requirements, timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints + Ensure property safety systems are code compliant, maintained and inspected, and Federal required reports and safety documentation is maintained and posted + Support the Safety, Health, and Environment program by incorporating Brookfield Properties’ Life Saving Principles into your work planning and execution + Support corporate sustainability efforts to reduce the property’s carbon footprint + Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation + Work with (Sr) Operations Manager to develop their direct reports while ensuring compliance with all company policies and procedures + Develop relationships with corporate departments including National Operations, Tenant Coordination, Leasing, Business Development, Accounting, Finance, Marketing, Human Resources, Development (as needed) to ensure property and corporate objectives are met + Review and approve invoices for accuracy and monitor for timely payment + Oversee operations during a crisis situation ensuring the safety and security of all customers, tenants, guests and assets + Other duties as assigned Qualifications + Bachelor’s degree preferred + 2+ years of property, facilities, or construction management preferred; shopping center industry is a plus + Strong interpersonal and relationship building skills + Strong project management, organizational, and problem-solving skills + Good working knowledge of commercial building systems, financial analysis, budgeting, and forecasting + Effective writing and communication skills to include supervise, train and direct teams + Ability to adapt to changing work environment + Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance + Recognized industry certification preferred + OHSA General Industries 30-hour course preferred Core Competencies: Cultivates Innovation, Ensures Accountability, Builds Effective Teams, Organizational Savvy, Demonstrates Awareness, Manages Ambiguity The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to do the following: + The employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. + The employee frequently is required to stand, walk, and reach with hands and arms. + The employee is occasionally required to climb stoop, kneel, crouch, or crawl. + The employee may frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. + The noise level in this work environment is usually moderate. + The employee is occasionally exposed to moving mechanical parts, high precarious places, fumes or airborne particles, toxic chemicals, and outside weather conditions. Benefit Information + Competitive compensation + Medical, Dental and Vision beginning day 1 + 401(k) Company matching + 401(k) Vests on Day 1 + Career development programs + Charitable donation matching + Generous Paid Time Off (vacation, personal holidays, paid sick time) + Paid Volunteer Hours + Paid Parental Leave + Family planning assistance including IVF, surrogacy and adoption options + Wellness and mental health resources + Pet insurance offering + Childcare Assistance + Commuter benefits + A culture on our values of Act with Integrity, Build Mutual Trust, Take Initiative and Win Together. We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPR At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.