Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Vice President - Master Black Belt, Lean Digital Transformation

In this role, you will be responsible for owning the transformation agenda for the account to deliver business impact for clients by improving business processes, solving problems, and leading change within the organization using relevant Lean Six Sigma, Analytics digital tools, and methodology along with managing a team.

You must be curious and courageous to challenge the status quo with an eye for detail.

You should be comfortable working with cross functional teams.

Responsibilities:

· Program lead the design delivery of the transformation and continuous improvement roadmap for the aligned focused accounts

· Independently lead high impact projects to deliver prioritized business outcomes

· See opportunities for value creation, revenue generation/ assurance for client and Genpact

· Own deliver on committed efficiency, improvement in accounts through CI lever

· Mentor and develop talent in the function through LSS DNA building and engagement drives

· Identify digital led transformation opportunities in existing relationships

· De-risk operations through deployment of Risk Control Best Practice framework

· Manage a team of Black Belts and ensure resource alignment for relevant prioritized opportunities.

· Serve in consultant role during implementation to both assure minimal disruption and to streamline internal and external processes. Analyze customers’ business requirements and develop innovative and effective solutions to the challenges they face. Bring industry knowledge, world-class capabilities, innovation, and cutting-edge technology to our clients along the FA spectrum to help them improve their performance.

· Provide coordination with digital and automation delivery teams to establish data interface options with customers, including establishing data specs and evaluating data sets.

· Liaison with the operations, sales, marketing, and product management team to ensure the best experience for the customer and that customer requirement are considered for product evolution.

· At times, handle multiple projects/products in parallel for different customers in different regions and time zones.

· Appropriately record project activities, accurately track, and concisely report project statuses, and manage projects within the defined model.

Qualifications we seek in you

Minimum Qualifications

· Graduate, preferably - MBA or an Engineering background or any other disciplines with Analytical / Statistics/ Digital

· FA domain and process understanding. Preferred - expertise or experience of having worked in any of the FA areas i.e., OTC, PTP or RTR

· Knowledge of SAP / ERP, Salesforce, Azure, AWS, RPA, e-Invoicing, OCR, BPM solutions/technologies will be a big plus.

· Manage escalations and effectively utilize higher management in resolving challenging problems

· Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons.

· Result oriented, Works with speed to translate strategy into “measurable” and achieve results

· Incessant Curiosity – question the status quo, find ways to make things better, probing, and analytical ability

· Excellent communication and analytical skills

· Has prior experience of working in global cross functional teams and with senior business partners

· Financial acumen - Understands commercial aspects and is able to build a business case for change delivering significant value impacting B/S or P/L

· Has managed a team of managers/ senior managers, preferred

Preferred Qualifications/Skills

· Certified MBB or BB preferred. Green Belt certification mandatory.

· Prior experience in having led projects – Digital, Domain led, consulting, analytics, Design Thinking preferred

· Prior experience in LSS/ GB certification/ has driven continuous improvements in his/ her previous experience

· BPO / Shared service experience, Domain expert in FA processes (R2R preferred)

· Must be flexible with work timings

· Has solid understanding of MS office

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.