Job Title : Assistant Store Manager Woodmead
Sector Title : Retail Stores
Area : Woodmead
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Our client is searching for an Assistant Store Manager to be based at their Woodmead retail outlet The role will be to assist the Store Manager by managing one or more of the following functional areas depending on the current requirements inclusive of Apparel Footwear and Equipment Sales and Merchandising and Store Operations Reporting and Staff Management
Duties and Responsibilities
Achieve set revenues and maintain required margins and KPIs
Manage all aspects of merchandising for Apparel in the store including signage creating apparel stories etc
Supervises the store employees in the areas of loss prevention customer services Provides management advice to staff on problems/store emergencies eg theft/shoplifting incidents unruly/irate customers security hazards such as fire etc
Management of expenses to ensure they do not exceed budget eg telephone stationery petty cash purchase orders etc
Inventory management orders product as needed from the team in order to maintain an appropriate product assortment by size colour and collection
Prepares statistical reports describing store activities eg weekly and monthly reports shortage and staff planner
Assist with preparation of inventory counts and during the inventory count
Maintain and manage category layout Manage out of stock audits mismates and defectives
Manage inventory by actioning markdowns accordingly and as it is needed for both aged and hash inventory
Manage product hardware and report broken hardware for maintenance purposes
Monitors and orders all store operating and merchandising suppliers eg signage basket tags
Cash management assist opens and closes store in accordance with established policies and procedures ie verifies opening cash balance at each register run daily bank up etc oversees daily cash reconciliation and bank deposit procedures when needed
Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example
Is able to get high performance from others & Motivates through continuous communication
Builds strong relationships and addresses issues proactively
Develops short and long term plans with measurable goals and timeframes
Is always looking for coaching moments
Listens and considers their audience prior to speaking
Communicates honestly and respectfully with upper management consistently all the time
Finds long term solutions so the same problem will not occur again
Dramatically improves customer service storewide
Shares customer feedback with store team and implements improvements immediately
Reaches out to management on their own to learn new reports and how they can be used to improve business and service
Uses systematic processes and hard data to support major decisions
Analyzes opportunities and adjusts priorities to focus on those with greatest potential or return
Develops key indicators to track changing business challenges
Speaks to holding team and selfaccountable with measurable goals
Significantly improves the operations of the stores
Requirements
The incumbent should possess a Bachelors Degree and 3 years retail experience or 4years retail experience in lieu of a degree
A minimum of 1 year management experience
Knowledge of retail operations including Sales and Customer Service Merchandising and promotional techniques inventory control loss prevention and including experience in coaching and developing people
Strong analytical and negotiation skills are a must
Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers other employees and management staff will secure
Ability to communicate in English
PC literacy in Microsoft Office and sound reporting skills
Ability to work weekends evenings and holidays as needed
Salary Market related based on qualifications and experience
Please forward updated resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful