Job Title : Assistant Store Manager Clearwater Mall
Sector Title : Retail Stores
Area : Clearwater Mall
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Our client is searching for an Assistant Store Manager to be based at Clearwater Mall
Key Performance Areas
General knowledge of Standard Operating Practices for Retail
Must have been actively involved in assisting the manager drive sales growth and determine retail shopping patterns
Exceptional High levels of customer service
Must have general insight on competing brands
Help the Store Manager drive the staff to effectively perform ensuring that each months budget is met
Firm knowledge of merchandising
Staff Management
Stock Management
Administration
Customer service & Actual Sales
Housekeeping
Achieve set revenues and maintain required margins and KPIs
Ensures effective store facilities management
Supervises the store employees in the areas of loss prevention customer services
Provides management advice to staff on problems/store emergencies
Verifies and monitors hours worked by temps on time sheets controls overtime usage etc
Management of expenses to ensure they do not exceed budget eg telephone stationery petty cash purchase orders etc
Management of staffing plans
Oversees stock counts
Management of all operations programs
Monitors and orders all store operating and merchandising suppliers eg signage tags stationery
Cash management opens and closes store in accordance with established policies and procedures ie verifies opening cash balance at each register run daily bank up etc
Oversees daily cash reconciliation and bank deposit procedures
Communicate promotional event information to maximize the result of each event
Execute staff dress in the store
Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example
Job Requirements
Minimum of 5yrs experience in the retail sector
Minimum of 3yrs experience in working as an Assistant Manager in a similar environment
Matric
Tertiary/ Post Matric Qualification would be advantageous
Experienced in training staff on the job in terms of product knowledge policies and Standard Operating Procedures
Must have a track record on handling store audits this includes the overseeing of / execution of store audit outcomes
Must display high levels of maturity of thought and professionalism
In the absence of the Store Manager to be responsible for all operations of the store
Remuneration Market related
Please forward updated your resume in MS Word with your application Note if no correspondence is received within 6 weeks of your application please consider your application as unsuccessful