Responsibilities:  

Driving turnover to ensure achievement of targets 

Controlling expenses 

Managing stock losses to ensure shrinkage is in line with the Company standard 

People management, including recruitment, development of staff, employee relations, performance management 

Executing in-store merchandising strategy and standards 

Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 

A Grade 12 qualification 

A minimum of 3 years retail or admin experience 

Skills: 

Have an interest in fashion 

A passion for excellent Customer services and sales environment  

Previous Retail Management experience 

Figure and admin orientated 

Organised and thorough 

An excellent leader and business manager 

Profit and turnover driven 

Able to manage risk within the store 

The ability to communicate and persuade effectively at all levels 

Ability to show initiative and be resourceful 

Ability to source and implement effective solutions in a fast-paced environment 

Customer Service Delivery 

Office Systems 

Policy & Procedures 

Strategic Sales Planning 

Managing the Sales Process 

Customer Value Management 

Competencies and behaviours for success:  

Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

Effectively building formal and informal relationship networks inside and outside the organization. 

Building strong customer relationships and delivering customer-centric solutions. 

Making good and timely decisions that keep the organization moving forward. 

Anticipating and adopting innovations in business-building digital and technology applications. 

Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 

Making good and timely decisions that keep the organization moving forward. 

Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 

Developing people to meet both their career goals and the organization’s goals. 

Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. 

Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. 

Providing direction, delegating, and removing obstacles to get work done. 

Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 

Holding self and others accountable to meet commitments. 

Good verbal/ written communication skills and good organisational skills 

Strong organizational and planning skills 

The ability to multi-task in a fast-paced environment 

The ability to work independently 

The ability to take initiative 

A high level of attention to detail

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.