Petaling Jaya, MYS
94 days ago
Assistant Sales Manager, Retail Sales
About You In this role you will support the Branch Manager to achieve sales target Your Day-to-Day + Supporting/assisting the Branch Manager on:- + Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions + Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability. + Facilitate daily huddle to understand the Sales team's challenges and to provide direction/solutions + Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals + Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty. + Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives. + Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences + Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Salesā€centric efforts Your Know-How + 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility + 3+ years of experience in leading (sales) teams in a dynamic environment + A strong track record of scaling and structuring full-scope sales organizations + Experience in dealing with external partners and B2C customers at all levels + Proven track record through above-average performance at individual and team level + A commercial mindset with excellent communication and sales skills + Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions
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