Residential Support Advocates, Assistant Residence Directors, and Residence Directors are part of a professional team responsible for assisting each individual to live a safe, enjoyable life in their community with opportunities to learn and to exercise increasing independence and control over their lives. The people we support participate in the hiring, training, and evaluation of employees who work with them. The agency and its employees are responsible to the people we support. Under the direction and supervision of the Residence Director, the Assistant Residence Director position is responsible for assisting with the oversight of the day-to-day operations of the assigned residence. The Assistant Residence Director position is one that provides on-the-job training to professionals seeking a future operations management role with Seven Hills Foundation.
Responsibilities1. Demonstrate good communication skills and sound professional judgment.
2. Assist Residence Director with the oversight of the day-to-day operations of the assigned residence, including:
A. Direct Care
a. To ensure that all individuals are treated with respect, dignity and support to take as much control as possible over routines and activities in their home.
b. To teach, assist and support individuals in the community and at home so that the individual is able to learn, practice, and master skills that enable him/her to enhance his/her status by assuming socially valued roles.
c. To support each individual’s existing relationships and increase their networks of friends and acquaintances.
d. To ensure that all individuals are supported to explore and express their interest for community membership.
e. To participate in individual advocacy system.
f. To maintain neatness and cleanliness of individual’s bedrooms.
g. To maintain regular contact and a positive relationship with individual’s family members/guardians, which includes providing status updates, scheduling visits, and acting as a positive liaison between family/guardian and the residential program.
h. To maintain regular contact and a positive relationship with work program staff.
i. To assist the individuals with household shopping and maintenance as necessary, providing ongoing opportunities for individuals to assume increasing control and responsibility.
B. Staff Supervision and Program Leadership
a. Assist with supervising staff directly and act as a team leader. Lead teams by example through role modeling and coaching. As team leader (particularly in absence of the Residence Director), facilitate innovative, constructive problem solving. Show flexibility in approaches to problems and with people
b. Assist with actively promoting and positively role modeling the philosophy, mission, and core values of the organization. Treat individuals served, associates, guests, and other stakeholders in a respectful and dignified manner.
c. To take a leadership role in advocacy with and on behalf of the individuals.
d. To take a leadership role in supporting the accomplishment of the individual’s goals.
e. To facilitate teamwork between all team members via open communication, sharing of responsibilities and a positive, constructive attitude.
f. Provide on-call coverage as assigned/trained. This includes but is not limited to carrying the RD work cell phone when the RD is on vacation and occasionally on weekends. Coordinates care in response to any specific incidents as needed, in collaboration with AD and/or AVP.
C. ISP and Care Plan Implementation
a. To implement ISP/Support Plans and strategies as written and at frequency stated in the plan. Demonstrate accurate data collection procedures and consistent use of described support strategies that promote success.
b. To monitor and maintain individual’s ISP program book to ensure data collection occurs at frequency stated. Ensure shift schedules and plans are executed as written/trained.
c. To review data collection monthly and prepare written progress notes quarterly or at frequency stated in ISP to assist in the development of ISP assessments. Attend ISP meeting.
d. Follow and model all routines of the individuals and home including, but not limited to, behavior support plans, nursing care plans, and therapeutic treatment plans (e.g., physical/occupational/speech/assistive technology).
e. To train staff in the implementation of intervention strategies and correct data collection procedures.
f. To ensure that the health and wellbeing of individuals are met by accompanying individuals on appointments as needed, administering medications (or supporting them to self-medicate) in accordance with residential guidelines and DDS policy, providing a well-balanced diet prepared to meet individual needs (when applicable), following all instructions given by Primary Care Physician and Health Care Coordinator.
D. Crisis Management
a. Respond effectively to potential safety hazards and emergencies. Maintain a clean, orderly, and safe environment by being respectful of property and equipment. Follow proper maintenance and safety protocols.
b. To initiate contact with supervisors as needed in the event of concerns and/or crises (e.g., Residence Director, Area Director).
E. Administrative Duties
a. To assist with safeguarding sensitive and confidential data.
b. To assist in personal needs and clothing purchases; plan with Residence Director budgeting needs of individual; manage individual’s funds within budget; provide receipts and maintain all individual expenses in accordance with subsidiary guidelines.
c. To participate in supervision meetings with the Residence Director.
d. To assist with completing financial documentation.
e. To assist with completing and delivering performance evaluations.
f. To actively participate in staff meetings.
g. To perform additional duties as required or assigned.
3. To follow Foundation and Affiliate Policies and Procedures, inclusively.
4. To maintain all required certifications such as medication administration, First Aid & CPR.
5. To successfully complete all required training in a timely manner.
6. To perform additional duties as required or assigned.
1. Commitment to assisting people with developmental disabilities to participate fully in the life of their community.
2. Safe passenger vehicle and good driving record, adequate insurance, driver’s license required.
3. Varied interests and personal connections in the local community.
4. Proven record of conscientious, responsible behavior (work, volunteer, or school history).
5. Ability to work as part of a team: positive and constructive.
6. Prior direct care experience preferred.
7. Prior supervisory experience preferred.
8. Medication Administration Program (MAP) certification preferred.
9. Basic computer literacy/proficiency preferred.
10. High school graduate or GED with relevant experience; college experience or enrollment preferred.
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