Job Title: Assistant Manager PEC - CSC Access Management 

Location: UniOps Bengaluru

Unilever:  Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future. 

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you 

Unilever Operations (UniOps) is a global organization focussed on simplifying and digitizing Unilever’s operations for unlocking growth and creating value by making our processes and systems simpler, integrated, and easier to work with. We are redesigning and digitally rewiring our operations to enable Unilever to grow profitably and sustainably in the future. We also want to transform the experience of working at and doing business with Unilever – making it easy, user friendly and more like the one-click world. We are fully digitizing to transform the way information and insights flow across the business and functions.  

This means freeing our people’s time and talents to focus on growth; thus, uunlocking capacity and delivering Fuel for growth by increasing people’s ability to focus on customers and consumers through’ delivering a truly Future Fit Operations across our multi stakeholder model. 

Within UniOps, the Commercial Experience (Commex) has always been a pioneering organisation - providing financial services across Unilever such as Record to Report (R2R), Procure to Pay (P2P), Global Control Service Centre (GCSC), Supply Chain Finance Services (SCFS), Zero Based Budgeting (ZBB), and Treasury, Parent & Holding Controls (TRC).   

Commex covers more than 95% of Unilever Financial Operations footprint across 7 global operating centres: Bangalore, Katowice, Manila, Shanghai, Istanbul, Omsk, and Mexico City working closely with the Controllers’ and the Procurement Operations’ teams in the markets. The organisation overall comprises 500+ Unilever team members and 4 strategic suppliers viz. IBM, Capgemini, Accenture, and Infosys with a delivery team of 1200+ outsourced personnel.   

Purpose of the role 

 In Commex, CSC Access Management team operates the Access Operations, Global Access Controls Framework (GACF) for almost 90% of Key Financial Application systems (KFAS) of Unilever. They manage the access creations, modification, deletions, periodic review controls etc., for all the KFAS systems. Access Control Operations are one of the Key Area to be controlled across all Unilever KFAS systems and requires a robust control environment to secure the systems at source and at design level. Access Controls involves managing access controls for all Key Finance Applications (KFAS) – Secure by Design. This involves creation and deletion of users, enabling periodic user access reviews, master data reviews, super user access granting and enabling review of super user access. It also involves working with business to design business roles for changing job roles in Unilever, in line with transformations, major projects etc, in line with changing business requirements to ensure that Access rights are granted with minimum Access risk, with appropriate segregation of duties.  

This role is designated to support the CSC access management PEC team for Unilever. The main responsibilities are listed below 

Main Accountabilities 

This role is part of the Control service.  The person will be the Access Control PEC Assistant Manager in Unilever and will be a subject matter expert (SME).  The role will require working with internal access control counterparts and stakeholders in different parts of Unilever as well as extensive working with business partners Some of the key aspects of the role are 

1.Process Stewardship for Access Controls  

Play SME role for Access Controls design elevation across all KFAS. Aid and guide the organization in designing access controls in KFAS, which mirror business requirements, with appropriate segregation of duties and sensitive access. 

Liaising with Business, Operating Centres, Controllers/ Controllers’ teams, et al to ensure Access Controls Compliance 

Responsible for control assurance operations without Control Failures in area 

Work closely with Identity Access Management Platform Directors, IT Applications Directors, Business owners, and Information Security teams to manage Access risks in Unilever. 

Collaborate with GCAD and Controller teams to improve monitoring of access controls environment of Unilever 

2.Audit Management  

Support PEC manager to manage for all audit related activities to Unilever teams and auditors for all KFAS systems (statutory and internal Sox) for access controls 

Work closely with Operations and Platform team to fix Access Controls Design deficiencies related to guidelines, procedures, and implementations.  

Actively participate and provide inputs based on assessment to GCAD for Audit Committee paper and notes 

3.Skills/ Experience: 

The role holder should have experience across IT and Business processes and a passion for controls. They should have and should be able to demonstrate: 

Strong Business knowledge and expertise – business drivers and implications on controls  

Sound technical knowledge – SAP processes, and other Key financial applications 

Strong working knowledge on Risks and Controls across various streams – Access, Process, and IT, prevent controls, detect controls 

Creative thinking and ability to connect dots 

Expert level knowledge of professional standards in SAP Security administration and best practices 

Expert knowledge in SAP GRC – Access controls and process controls (desirable) 

Strong communication and interpersonal skills to build effective relationships with stakeholders – controllers, central teams etc. 

Should be able to navigate through difficult scenarios with transparency and persona credibility, by bringing forth personal mastery, and sense of service for the larger purpose of Unilever control health environment. 

Ability to lead large multi-level teams, and delivering on a large agenda 

Experience and awareness of working in a global role, demonstrate awareness and empathy to our many cultures and social needs 

Ability to influence senior stake holders and cross functional teams to drive agenda 

Experience in managing 3rd party outsourced vendors 

Should have a passion for Controls, Risk assessments, and demonstrate curiosity and agility as key standards of leadership. 

Customer and service centric mind set, placing the user at the heart of the solution 

Ability to work under pressure and in ambiguous situations 

Key Interfaces 

Project team 

Project Leadership  

Global Chief Accountant’s Department (GCAD) 

Statutory Auditors - KPMG 

Corporate Audit 

IT and Business KFAS Owners 

PMU Finance VPs 

Market Finance Controllers 

Operating Centre Heads for the key process’ 

IT Directors and teams 

Info security Teams 

Other service line teams for Access controls improvements 

Critical success Factors for the Job 

1. Competencies 

Analytics and controls mind set 

Organisational Awareness 

Strong communication and interpersonal skills 

Experience and awareness of working in a global role 

Ability to lead large teams, assume peer leadership and influence key/senior stakeholders 

Ability to set and deliver on large change agenda 

Ability to influence constructively 

A strong customer and service centric mindset 

Ability to work under pressure and at times in ambiguous situations 

2. Professional Qualification / Experience 

CA/CPA/relevant qualification with 5-7 years of Controls or Access controls or process experience in Unilever or at least one other global organisation with similar industry – varied across expertise, controllership and partnering 

Experience of landing major projects 

Managing teams 

Has the necessary experience and cultural awareness to work with a geographically, culturally diverse, and global team 

3. DESIRABLE: 

Controllership role experience 

Technology understanding SAP, GRC, Security  

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!